Holly Lusk
Langley,WA
Summary
Successful Cleaning, Organizing and Short Term Property Management Company Owner with 4 years in housing-service industry. Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
Snowboard Technician
Bear Mountain Resorts
01.2005 - 04.2011
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Tested systems, noting issues and completing preventive maintenance.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Stay-at-Home Mother
Self
01.2012 - 06.2018
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
Early Childhood Lead Teacher
South Whidbey Children’s Center
05.2018 - 06.2021
- Maintained an organized, fun, and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Enhanced student engagement by incorporating hands-on activities and group projects in daily lesson plans.
- Assisted and supervised 18 children through the entire school day.
Manager of Operations
Blue Ribbon Cleaning Company
07.2021 - 05.2023
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed and motivated employees to be productive and engaged in work.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Owner
Tidy Home Whidbey LLC
05.2023 - Current
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Administered operations to handle needs of tenants across 46 property units.
- Interacted well with customers to build connections and nurture relationships.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH05.2027
Associate of Arts - Education
Crafton Hills College
Yucaipa, CAHigh School Diploma -
Big Bear High School
Big Bear Lake, CA05.2007
Skills
- Sound Judgment
- Property accountability
- Property Management
- Clear Communication
- Tenant and Owner Liaising
- Relationship Building
- Client Relations
- Critical Thinking
- Customer Relations
- Maintenance Coordination
Timeline
Owner
Tidy Home Whidbey LLC
05.2023 - Current
Manager of Operations
Blue Ribbon Cleaning Company
07.2021 - 05.2023
Early Childhood Lead Teacher
South Whidbey Children’s Center
05.2018 - 06.2021
Stay-at-Home Mother
Self
01.2012 - 06.2018
Snowboard Technician
Bear Mountain Resorts
01.2005 - 04.2011
Bachelor of Science - Psychology
Southern New Hampshire University
Associate of Arts - Education
Crafton Hills College
High School Diploma -
Big Bear High School
Similar Profiles
James FernandezJames Fernandez
Ski patroller at Big Bear Mountain ResortsSki patroller at Big Bear Mountain Resorts
Jessica VaccaroJessica Vaccaro
Front Desk Supervisor at Metro Physical & Aquatic Therapy (formerly Bear Mountain P.T)Front Desk Supervisor at Metro Physical & Aquatic Therapy (formerly Bear Mountain P.T)
MIA LEEMIA LEE
Retail Associate Seasonal at Big Bear Mountain Resort, Snow SummitRetail Associate Seasonal at Big Bear Mountain Resort, Snow Summit
Laura VoelkerLaura Voelker
Kindergarten Teacher at Crescent Harbor ElementaryKindergarten Teacher at Crescent Harbor Elementary
ERIN LARSONERIN LARSON
Wardrobe Stylist/Assistant Wardrobe Stylist at Freelance/Self EmployedWardrobe Stylist/Assistant Wardrobe Stylist at Freelance/Self Employed