Holly Nickerson

Dependable Server successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

• Taormina Sicilian Restaurant, 227 Lewers St, Honolulu, HI, 96815, 06/22, Present, Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections., Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating., Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes., Maintain professionalism and proper etiquette at all times, Provide excellent service and recommendations to guests, Develop and maintain relationships with guests and local community by providing tailored service
• Wild River Grille, 17 S Virginia St Ste 180, Reno, NV, 89501, 05/18, 06/22, Responsible for opening and closing tasks, Perform in high traffic, high pressure environment, Maintain professionalism and proper etiquette at all times, Provide excellent service and recommendations to guests, Develop and maintain relationships with guests and local community by providing tailored service, POS Systems, Catering, Specialized Beer, Wine, & Liquor Knowledge
• Westward Look Wyndham Grand Resort and Spa, 245 E Ina Rd, Tucson, AZ, 85704, 08/15, 05/18, Served large parties and special events, Provided menu information and offered recommendations, Responsible for opening and closing tasks, Maintained knowledge of full menu and promotions, Prepared and set up for private parties and occasions