Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly Page

Murrieta,CA

Summary

I have worked in Temecula wine country for almost 10 years as a Wine Club Manager, Interim Tasting Room Manager and a Lead shift server. I have also spent 8 years in the brewery business as a Tasting room Manager and beer server. I have extensive knowledge in cash handling and excellent customer service. I also am proficient in wine and beer varietals.

Overview

7
7
years of professional experience

Work History

Bank Teller

Glacier Bank
09.2021 - 04.2025
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Educated customers on use of banking website and mobile apps.
  • Processed customer transactions promptly, minimizing wait times.
  • Reconciled cash drawer and resolved discrepancies.
  • Balanced staff and vault at end of day and secured monies in accordance with established procedures.

Garden Associate

Swan River Gardens
05.2019 - 08.2021
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Identified and controlled pests and diseases to keep gardens healthy.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Bartender and Food Server

Old Bridge Pub
07.2018 - 08.2021
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Education

High School Diploma -

Capistrano Valley High School
Mission Viejo, CA
06.1984

Skills

  • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty
  • A valued contributing member in the development and growth of area wineries and breweries in direct sales, marketing and hospitality
  • Team player who is dedicated, personable and flexible
  • Able to prioritize and complete multiple tasks while remaining focused on customer service and fulfillment
  • Proficient in Microsoft office programs, pos systems and cash handling

Timeline

Bank Teller

Glacier Bank
09.2021 - 04.2025

Garden Associate

Swan River Gardens
05.2019 - 08.2021

Bartender and Food Server

Old Bridge Pub
07.2018 - 08.2021

High School Diploma -

Capistrano Valley High School

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