Daniel Jackson
Management
Alpine,UT
Summary
To obtain a leadership position that fully utilizes my 19 years of management, customer service, team building, sales, marketing, and experience of founding and running a small business.
Overview
18
18
years of professional experience
Work History
Sales Manager & General Sales Manager
Ken Garff Automotive Group
03.2016 - Current
- Drive goals and results to maintain a profitable sales department.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Sales and Customer Account Executive
Apex Logistics Group
03.2015 - 03.2016
- Develop relationships with trucking company dispatchers and drivers
- Manage the logistics of associated freight from pick up to delivery.
Sales and Customer Relationship Manager
Stotz Equipment
10.2009 - 02.2015
- Developed leadership and customer centric mindset in roles including: inside and outside sales executive, key account manager, marketing lead, inventory manager, as well as gained experience by managing the service department on an interim basis
- Trained and mentored new salesman in the Utah, Colorado, and New Mexico corporate locations
- Garnered relationships of trust to establish lifelong customers in the agricultural and commercial industries
- This had been previously unattainable in our store for the previous decade
- Strong track record of success in sales capacity by achieving top Inside Sales award 3 years consecutively across the entire business
- Executed sales of up to $3.4 million and 212% growth to enable a market share gain of 17%
- Drove an improvement in our net promoter customer satisfaction score from -13% to an +87% over the course of my time in a customer facing role
- Instrumental contributor in store revenue growth of $2.2 million annually in my time with the company
- Studied and became an expert in the agricultural and commercial markets despite no prior experience.
Co-Founder/Equipment Rental Business
Lone Peak Trailers/Rentals
11.2005 - 10.2009
- Founded and managed rental business that focused on the construction and landscaping markets
- Responsible for the end to end management of the business including customer service, sales/marketing, procurement and management, logistics and customer growth
- Drove growth of 270% and expanded to 7 employees and 2 locations through superb customer relations.
Education
Associate's Degree -
Utah Valley University
Orem, UT01.2006
Skills
- Resourceful team player who values building trusting relationships with customers and colleagues
- Highly motivated individual who takes initiative with minimal supervision
- An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty
- Adaptable to change and invites the opportunity to learn new skills
- Productive problem solver with solid work ethic who is committed to enhancing work environment
- Strategic relationship building skills- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes
- KPI Tracking
- Sales Team Training
- Sales Reporting
- Profitability Optimization
References
Chris Franks, Regional Vice President, 801-879-3533, chrisfranks@kengarff.com Jason Behrend, Owner, Stotz Equipment, 801-556-9236, jbehrend@stotzeq.com
Alan Gillman, Former Owner, Lone Peak Trailers/Rentals, 801-362-6975, mosqranch@comcast.net
Timeline
Sales Manager & General Sales Manager
Ken Garff Automotive Group
03.2016 - Current
Sales and Customer Account Executive
Apex Logistics Group
03.2015 - 03.2016
Sales and Customer Relationship Manager
Stotz Equipment
10.2009 - 02.2015
Co-Founder/Equipment Rental Business
Lone Peak Trailers/Rentals
11.2005 - 10.2009
Associate's Degree -
Utah Valley University
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