Customer-focused professional with successful 10+ years in the restaurant industry. Dynamic work ethic, applying top notch service and detail oriented in the fast pase setting.
Overview
10
10
years of professional experience
Work History
PT Manager Assistant, Restaurant Waitress
Cossroads Restaurant Group
08.2022 - 01.2025
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintaining open lines of communication, and ensuring high-quality service daily.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Asst. Manager/Cook/Waitress
Pizza Schmizza
05.2017 - 01.2022
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Improved safety procedures to create safe working conditions for workers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
150 Hours Course Completed - Real Estate Agent in Oregon
A Plus Real Estate School (Online)
Online
12-2024
Associate Degree in Business - Business & Marketing
Western Culinary Institute
Portland Oregon
06-2009
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Task delegation
Goal setting
Timeline
PT Manager Assistant, Restaurant Waitress
Cossroads Restaurant Group
08.2022 - 01.2025
Asst. Manager/Cook/Waitress
Pizza Schmizza
05.2017 - 01.2022
150 Hours Course Completed - Real Estate Agent in Oregon
A Plus Real Estate School (Online)
Associate Degree in Business - Business & Marketing
Wine and Beverage Director at Jose Andres Group LLC / Gibsons Restaurant GroupWine and Beverage Director at Jose Andres Group LLC / Gibsons Restaurant Group