Holly Phillips
Columbus,GA
Summary
Accomplished professional with over 28 years of diverse experience, including a pivotal role at Broadway Estate Jewelry, took charge leading in online sales operations and excelled in customer service. Skilled in cash handling and HIPAA compliance, I have a proven track record of enhancing operational efficiency and fostering positive vendor and customer relationships. My expertise spans from sales management to nursery work, showcasing a unique blend of technical and interpersonal skills.
- Have 16+ years experience in nursery work as well as lead nursery work and greenhouse lead having worked at Cargills Nursery from April 1998 to August 2009 until the nursery closed indefinitely.
- From September 2009 to July 2013 I was a lead nursery worker at Best Nursery and Landscape.
- Daily plant care, ordering, inventories, scheduling, designing displays, container gardening, informative educating staff and customers and exceptional customer service
Overview
15
15
years of professional experience
Work History
Sales Associate/Director of Online Sales
River-market Antiques and Museums
Columbus , GA
10.2023 - 08.2024
- Greeting and assisting customers providing exceptional customer service.
- Researching merchandise obtaining accurate knowledge determining age and value.
- Independently opening and closing both facilities.
- Processing transactions using a point-of-sale system.
- Director of the Rivermarket online retail site.
- Managing website content, including product pages, descriptions, pricing, and promotions.
Store Manager
Broadway Estate Jewelry
Columbus , GA
03.2019 - 06.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Interviewing and hiring of staff. Dismissal of staff.
- Scheduled and coordinated staff.
- Developed and maintained a good report with vendors and customers.
- Exceptional customer service.
Dental Technician
Affordable Dentures & Implants
Columbus , GA
07.2021 - 05.2023
- Fabricated dentures, partials, and other dental prosthetics from impressions.
- Received and delivered cases.
- Established protocols while adhering to strict safety standards.
- Maintained a sterile disinfected work environment.
Director of Admissions
Paws Humane Society
Columbus GA
04.2009 - 01.2018
- Intake of all animals within the shelter
- Oversea and ensure daily care of the animals within the shelter
- Vaccinations, blood work, micro-chipping and overall health of all intake animals
- Aggression testing of intake animals
- Disease Control Coordinator
- Supervisory role for eight plus subordinates
- Community Service Coordinator
- Ensure clean work environment for intake animals as well as subordinate employees
- Responsible for facility maintenance and repair
Education
High School Diploma -
Russell County High School
Seale, AL05-1995
Skills
- Exceptional Customer Service
- Lead Online Sales Operations
- Successfully Handle Cash Transactions With Accuracy
- Hippa Compliant
- Provided strength based mentoring
- Mission oriented
- Strong leadership, communication and problem solving skills
Timeline
Sales Associate/Director of Online Sales
River-market Antiques and Museums
10.2023 - 08.2024
Dental Technician
Affordable Dentures & Implants
07.2021 - 05.2023
Store Manager
Broadway Estate Jewelry
03.2019 - 06.2023
Director of Admissions
Paws Humane Society
04.2009 - 01.2018
High School Diploma -
Russell County High School