Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Holly Poe

Fresno,CA

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at Taco Bell. Skilled in cash handling and fostering a positive workplace culture, demonstrated through successful conflict resolution and maintaining high cleanliness standards. Excels in customer service, showcasing strong interpersonal communication abilities.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Shift Leader

Taco Bell
07.2016 - 10.2023
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Volunteer

Poverello House
04.2013 - 05.2015
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.

Personal Assistant

C.S. Landre Foundation
Fresno, California
05.2003 - 09.2006
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma -

Herbert Hoover High School
Fresno, CA
08.2003

Skills

  • Team Leadership
  • Customer service focus
  • Cash Handling
  • Positive Attitude
  • Cleanliness

Certification

Food Handler's Certificate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shift Leader

Taco Bell
07.2016 - 10.2023

Volunteer

Poverello House
04.2013 - 05.2015

Personal Assistant

C.S. Landre Foundation
05.2003 - 09.2006

High School Diploma -

Herbert Hoover High School

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Holly Poe