Holly Prochnow
Normal,IL
Summary
I am a personable a dedicated individual. Over the past few years I have developed strong customer service and multitasking skills in a high-paced restaurant environment. I am able to manage multiple responsibilities while maintaining a positive and professional attitude. I'm seeking to transition into new field, leveraging my skills.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Joe's Station House
07.2023 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Seasonal Server/Bartender
El Paso Golf Course
05.2025 - 11.2025
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Professional Residential Cleaner
Molly Maid
11.2022 - 04.2023
- Conducted thorough inspections to guarantee quality standards in every project completed.
- Fostered positive client relationships through effective communication and responsiveness to feedback.
- Collaborated with team members to develop innovative solutions for challenging cleaning tasks.
Education
High School Diploma -
Normal Community West
Normal, ILSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Team collaboration
Timeline
Seasonal Server/Bartender
El Paso Golf Course
05.2025 - 11.2025
Server/Bartender
Joe's Station House
07.2023 - Current
Professional Residential Cleaner
Molly Maid
11.2022 - 04.2023
High School Diploma -
Normal Community West