Summary
Overview
Work History
Skills
Technical Acumen
Earlier Career
Timeline
Generic

HOLLY ROUTH

Tooele,UT

Summary

Passionate Senior Technical Program Manager with a proven track record in spearheading the scoping and planning of multi-faceted technical programs. Skilled in leading cross-functional teams to drive product innovation and user engagement. Excels in optimizing program budgets, enhancing resource allocation, and implementing efficient project tracking systems. Eager to leverage technical acumen and leadership expertise to drive transformative data center programs and contribute to pioneering cloud infrastructure projects.

Overview

13
13
years of professional experience

Work History

Technical Program Manager

Pure Storage
07.2023 - Current
  • Responsible for managing the technical program for Data Center Engineering responsible for all data center projects, processes, and infrastructure for production systems and testing
  • Led international project teams to successfully deliver complex initiatives within budgetary constraints.
  • Championed process improvements, introducing streamlined workflows that increased productivity across operational teams resulting in lowering their backlog by 30%
  • Managed data center expansions and migration of all network hardware from legacy locations to new data center locations
  • Delivered high-impact presentations to stakeholders demonstrating program value, progress updates, and strategic recommendations

Senior Technical Program Manager

Thumbtack
01.2021 - 12.2022
  • Responsible for managing the technical program for a new line of business responsible for creating new lines of business
  • Directed forecasting activities and set program performance goals and objectives accordingly
  • Facilitated meetings with internal departments and external partners to align on project requirements and expectations
  • Established strong relationships with stakeholders, ensuring clear communication and alignment on project objectives and deliverables.
  • Successfully transitioned a team utilizing manual sales procedures onto a newly built software platform automating many of their processes

Senior IT Project Manager

Progrexion
05.2019 - 01.2021
  • Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
  • Closely coordinate with vendor and internal development teams to develop training plans to support and maintain new software platforms
  • Oversaw high-profile project schedules and priorities for the annual payment card industry (PCI) audit and consolidated all documentation required by auditors
  • Effectively streamlined PCI audit to reduce the impact on internal teams and document a reparative process to further reduce impact for future annual
  • Received recognition from the President and CEO for efforts in leading and simplifying the PCI process.

Principal Project Manager

Symantec
01.2018 - 04.2019
  • End-to-end project management of all technical aspects of data center buildouts, including overseeing the creation of schedules, documents, and guides for employees, contractors, vendors, and consultants
  • Oversee project schedules and priorities for a large-scale data center expansion in various global regions by working with internal business units and multiple vendors
  • Assembled and supervised project resources, scheduled tasks, and created detailed timelines to maximize efficiency throughout each project phase
  • Effectively streamlined the department deployment process and designed repeatable templates that aided continuing large-scale deployments to work more efficiently, leading to less consumption of resources
  • Increased project efficiencies by 75% over previous years, by developing installation processes, procedures, checklists, and verification templates which produced a success rate of 95% with 50% less downtime

Principal Network Engineer | Senior Project Manager

T-Mobile
06.2012 - 01.2018
  • Successfully executed numerous data center migrations with minimal disruption to ongoing business operations using meticulous planning strategies and risk mitigation tactics
  • Simultaneously administered numerous project schedules and priorities in collaboration with multiple project management teams from various internal business units
  • Leveraged strong project management skills to oversee the successful completion of several high-profile infrastructure projects, ensuring timely delivery and meeting all predefined specifications.
  • Completed a new data center build and disaster recovery project early, resulting in earning a company Innovators Award for comprehensive planning and documentation using newly deployed tools
  • Received the department award for project and vendor management on a multi-million-dollar project to roll out a new portal for front-line support teams.

Technical Project Manager

Denali Advanced Integrations
06.2011 - 06.2012
  • Handled large-scale network deployments as a lead consulting network working with a large client
  • Outlined work plans, determined resources wrote timelines, and generated initial budgets as part of project scope determination.
  • Optimized resource utilization by accurately forecasting staffing needs and proactively addressing potential bottlenecks in the project pipeline.
  • Assumed accountability for producing the customer design package documentation, encompassing script execution and maintenance planning
  • Spearheaded a team of client engineers and provided consultation to engineers handling the cutover and rollout for strategic designation.

Skills

  • Project Management
  • Agile Methodologies
  • Developing project strategy
  • Continuous process improvements
  • Execution Organizational Leadership
  • Technical Roadmap Design
  • Stakeholder Management
  • Vendor Management
  • Client management

Technical Acumen

  • Workfront
  • Microsoft Office Project
  • Jira
  • Smartsheet
  • Microsoft Office (Word, Excel, Visio, and PowerPoint)
  • Google Office Suite

Earlier Career

  • Expedia Group, Seattle, WA, Sr Network Engineer
  • Bresnan Communications, Billings, MT, Network Operations Manager
  • Microsoft Corporation, Redmond, WA, Network Engineer
  • DIVA, Redwood City, CA, Senior Network Engineer
  • Convergys Corporation, Salt Lake City, UT, Cisco Security Engineer
  • Intermountain Scientific, Layton, UT, Network Administrator | Independent Consultant
  • Associates Commerce Solutions, Layton, UT, Customer Network Support Representative

Timeline

Technical Program Manager

Pure Storage
07.2023 - Current

Senior Technical Program Manager

Thumbtack
01.2021 - 12.2022

Senior IT Project Manager

Progrexion
05.2019 - 01.2021

Principal Project Manager

Symantec
01.2018 - 04.2019

Principal Network Engineer | Senior Project Manager

T-Mobile
06.2012 - 01.2018

Technical Project Manager

Denali Advanced Integrations
06.2011 - 06.2012

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