Holly Ryba
Titusville,FL
Summary
To secure a career-oriented role as an Ophthalmic Technician where I can integrate my passion for helping the local community and develop my skills to help create a comfortable and professional environment for patients.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Licensed Commercial Insurance Advisor
Brightway Insurance
08.2025 - Current
- Advised clients on policy renewals, delivering timely renewal quotes to facilitate decision-making.
- Executed policy changes, processed payments, and updated accounts to ensure accuracy and reliability.
- Assisted agents, clients, and mortgagees via inbound calls, clarifying inquiries and providing support.
Licensed Surplus Lines Insurance Advisor
Brightway Insurance
08.2023 - 08.2025
- Handled inbound calls from agents, clients, mortgagees to address inquiries and provide support.
- Provided guidance on policy renewals to clients - Work 2nd Attempt Renewals
- Processed policy changes, collected payments, and updated accounts to ensure accuracy and compliance.
- Submitted bind requests for renewals to facilitate timely coverage continuation.
Licensed Personal Lines Advisor
Brightway Insurance
08.2022 - 07.2023
- Handled incoming calls from clients. Initiated outbound calls to carriers for updates
- Generated change requests to facilitate updates and Processed payments from customers accurately
- Advised clients on insurance products and coverage options.
- Managed client accounts and maintained updated records.
Certified Paraoptometric Technician
Aker Eye Center
01.2018 - 08.2022
- Scheduled appointments for three doctors using templates to optimize office workflow.
- Scribed for doctor to maintain complete and accurate charting for insurance purposes.
- Assisted doctor by documenting patient encounters during appointments to maintain accurate medical records.
Education
Associate of Arts -
Eastern Florida State College
Skills
- Chart documentation
- Scribing
- Patient evaluation
- Time management
- Attention to Detail
- Teamwork
- Problem Solving
Certification
- Florida General Lines Agent, 2-20
- Florida Property and Casualty Personal Lines Agent, 2044
Timeline
Licensed Commercial Insurance Advisor
Brightway Insurance
08.2025 - Current
Licensed Surplus Lines Insurance Advisor
Brightway Insurance
08.2023 - 08.2025
Licensed Personal Lines Advisor
Brightway Insurance
08.2022 - 07.2023
Certified Paraoptometric Technician
Aker Eye Center
01.2018 - 08.2022
Associate of Arts -
Eastern Florida State College