Holly Veliz
Orlando
Summary
Dedicated and highly motivated medical assistant student nearing graduation with completed externship experience in fast, paced clinical setting. experience in providing compassionate, patient-centered care to both pediatric and adult patients, with a strong ability to build trust and communicate effectively across all age groups. Skilled in clinical support and hands on clinical care, and also bilingual in English and spanish to better serve diverse patient populations.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
CSA
Waters
Orlando
11.2024 - 01.2026
- Managed customer issues with professionalism, achieving positive responses.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
GED -
Cambridge College
Cambridge, FL 05.2025 - 03.2026
Skills
- EKGs
- Vital signs recording
- Blood draws
- Blood cultures
- Glucose testing
- Phone call management
- Scheduling
- Patient intake
- Customer service
- Exam room preparation
- Infection protocols
- Intravenous injections
- Subcutaneous injections
- Intramuscular injections
- Assisting with exams
- Assisting with minor procedures
- EMR documentation
- HIPAA compliance
- Bilingual
- Compassionate care to pediatric and adult patients
Timeline
GED -
Cambridge College
05.2025 - 03.2026
CSA
Waters
11.2024 - 01.2026