DAHLIA GASTELUM
Hopebridge
Tolleson,AZ
2
Languages
1
Certification
5
years of professional experience
Experienced behavioral health technician in providing exceptional care and support to individuals with severe mental illness and comorbid disorders. Skilled in crisis intervention, communication, and patient safety. Proficient in identifying and reporting behavioral changes and responding to psychiatric and medical emergencies.
Work History
Behavioral Health Specialist
10 Months- Collaborated with multidisciplinary teams to enhance patient care and coordinate services effectively.
- Provided crisis intervention and support, ensuring safety and stability for patients in acute situations.
- Educated patients and families on coping strategies and resources available for ongoing support.
- Monitored patient progress, adjusting treatment plans as necessary to achieve desired outcomes.
- Trained new staff on best practices in behavioral health care delivery and documentation standards.
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Maintained accurate documentation of client progress and treatment plans in compliance with organizational policies and legal requirements.
ABA therapist
1 Year 5 Months- Implementing treatment plans directly implements ABA therapy plans, focusing on skill acquisition and behavior modification.
- Collecting data monitoring and recording data on client progress, which is crucial for evaluating the effectiveness of interventions.
- Created supportive learning environment fostering skill development, communication, and school readiness for clients.
- Collaborating with other professionals work closely with BCBA's other therapists, and families to ensure consistent and effective care
- Attended team meetings to discuss client progress and treatment strategies.s
- Participating in team meeting
- Ongoing learning and professional development learning and developing skills through training and mentorship opportunities
Behavioral Health Technician
11 Months- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiant behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Delivered comprehensive physical and psychological care to patients in a clinical setting.
- Regularly monitored and recorded patients' vital signs to assess health status.
- Effectively responded to psychiatric and medical emergencies to ensure patient safety.
- Established and upheld a safe, therapeutic environment to support patient recovery
- Respond to psychiatric and medical emergencies
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Escorted patients to clinical referrals and supervised transportation for off-unit assignments.
- Chart on new admissions, patients who are on special observation, and unusual incidents
Behavioral Health Technician
4 Months- Leading, organizing and participating in therapeutic activities, exercise, and recreation
- Supervised patient activities of daily living, social skills, and money management to promote independence and personal development
- Communicated with patients in various situations, small groups, and activity groups.
- Observed, reported, and documented patient psychiatric and medical problems to ensure accurate treatment and continuity of care
- Charting vital signs and implements assigned treatment plan interventions under general supervision and reports all unusual incidents as required
- Recorded patient vital signs accurately during each shift and implements assigned treatment plan interventions under general supervision and reports all unusual incidents as required
- Maintaining a safe work and patient environment, maintains an environment that supports patient rights, and provides safe transportation to and from off-unit assignments
- Led groups during psychiatric emergencies including seclusion, management of aggressive patients, and code arrests to maintain safety and provide immediate support
- Promoting quality service within a compassionate environment by treating patients, staff and coworkers with respect and dignity
Sales Associate
2 Months- Resolved customer challenges through tailored product and service recommendations.
- Solved customer challenges by offering relevant products and services.
- Built rapport and lasting relationships with customers through proactive engagement.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided enthusiastic responses to customers in-store and by telephone, exceeding their expectations.
Education
Bachelor of Science - Psychology
- Dean's List [1st semester]
- Scholarship Recipient
- [Alpha Chi Omega] Member
- Spanish tutor
- GPA: 3.09
Skills
Crisis Intervention
Crisis management training
Behavioral intervention techniques
Background check compliance
Health record documentation
Patient safety
Interpersonal communication
CPR/NVCI certification
EMS certification
EKGs
Blood glucose testing
Safety care
Data collection
EKGs
Psychiatric assessment techniques
Patient positioning techniques
Certification
EMT - Certified Emergency Medical Technician, First Aid/CPR Certified, Crisis Intervention Certified, NVCI certified, Fingerprint clearance card, ABA RBT certified
LANGUAGES
English - Native or Bilingual
Spanish - Native or Bilingual
Timeline
Behavioral Health Specialist
Valleywise Health
11.2025 - CurrentRead More
ABA therapist
Hopebridge
04.2025 - CurrentRead More
Behavioral Health Technician
Phoenix children’s hospital
05.2024 - 04.2025Read More
Behavioral Health Technician
Arizona State Hospital
01.2024 - 05.2024Read More
Sales Associate
Ulta Beauty Inc.
10.2021 - 12.2021Read More
University of Arizona
Bachelor of Science from Psychology
Read More