Holly Wangen
Minnesota Corrugated Box
Albert Lea,MN
7
years of professional experience
Detail-oriented customer relations and business operations professional with 6 years of experience in the corrugated manufacturing industry. Expertise includes customer service account management, order processing, inventory oversight, and logistics coordination. Skilled in analyzing account requirements and delivering precise pricing while ensuring efficient order-to-delivery coordination. Accompanied by 2 years of experience in the Real Estate Sales industry, specializing in market analysis, customer relations, and coordination between multiple parties.
Work History
Customer Service Representative
5 Years 9 Months- Maintain strong customer relationships while addressing order inquiries, pricing, product delivery, new and current projects, and providing exceptional customer support.
- Manage customer orders from point of processing through production and delivery, coordinating closely with internal departments and vendors.
- Manage customer inventory levels, ensuring appropriate stock levels and timely replenishment based on usage and production requirements.
- Develop accurate quotes based on product specifications, material requirements, production capabilities, and pricing considerations.
- Prepare and manage competitive bids while considering customer requirements, pricing, profitability, and production capabilities.
- Process invoices and maintain accurate transaction records with attention to detail.
- Coordinate logistics internally and externally to ensure on time delivery to customers.
- Coordinate purchasing of external goods and maintain a healthy relationship with vendors to ensure product availability and timely delivery.
- Facilitate meetings between customers, sales, and design departments to ensure alignment on projects.
- Manage multiple accounts while maintaining efficiency, quality of work, and customer satisfaction.
Real Estate Agent
1 Year 11 Months- Developed and maintained strong client relationships throughout the buying and selling process.
- Developed and maintained strong working relationships with other real estate agents, home inspectors, lenders, attorneys, and other professionals to streamline the process for buyers and sellers.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Guided clients through property transactions, ensuring compliance with all legal requirements.
- Conducted market analysis to determine competitive pricing strategies for listings.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Education
Real Estate Sales - Sales
Skills
Pricing Analysis
Quoting expertise
Client management
Sales management
Inventory Management
Bid Management
Data analysis
Time management
Procurement management
Vendor management
Logistics Coordination
Critical thinking
Problem resolution
Accomplishments
$1+ Million in Real Estate Sales Production in 2020
MCB Employee of the Month 2023
Timeline
Customer Service Representative
Minnesota Corrugated Box
11.2020 - CurrentRead More
Real Estate Agent
Century 21 Atwood
09.2019 - 08.2021Read More
Kaplan
Real Estate Sales from Sales
Read More