Holly Waugerman

• I am also certified in:

*Medication Therapy Management

*Technician Product Verification

*Billing and Reimbursement

*Medication History

• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Developed and implemented improvements to pharmacy organization system.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
• Counted, measured, and compounded medications following standard procedures.
• Collected co-payments or full payments from customers.
• Counseled customers on medications, appropriate dosage and potential side effects.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
• Set up and modified patient profiles to include current medications and insurance details.

• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
• Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
• Resolved third-party billing, computer system and customer service issues.
• Entered and processed patients' prescriptions into internal system.
• Counted and labeled prescriptions with correct item and quantity.

• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
• Counted, measured and compounded medications following standard procedures.
• Communicated directly with doctors offices via telephone, fax and email.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.
• Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.