Summary
Overview
Work History
Education
Skills
Timeline
Generic

Holly White

Elk Rapids

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Professional, reliable, positive, energetic, eager to learn and excel. Seeking a full-time position that offers professional challenges and career-growth utilizing work ethic, interpersonal skills, excellent time-management, and verve.

Overview

12
12
years of professional experience

Work History

Server, Bartender, Front of the House

Cellar 152
07.2018 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained clean and orderly dining area for enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • 20 years service industry experience including 5 years management (Pearl's New Orleans Kitchen-Elk Rapids, MI, 1998-2000 and Right Brain Brewery, Traverse City, MI 2008-2011) with successful training and operation in all aspects of business operation and management.

Landscape Designer

Grand Traverse Organic, LLC
02.2018 - 07.2018
  • Developed comprehensive plans, including plant selection, hardscaping elements, and irrigation systems, ensuring project success.
  • Managed multiple projects simultaneously while maintaining strict deadlines and budgets.
  • Management of ordering, quality control, schedule, installation and billing.
  • Created 3D visualizations using design software to help clients envision their future landscapes.
  • Communicated effectively with clients throughout entire design process to ensure satisfaction with final product.
  • Position ended due to owner illness and closing of business.

Building Designer

Thomas Building Design, LLC
07.2015 - 02.2018
  • Client relations
  • Computer Aided Drafting
  • Design of complete residential and commercial properties; new construction, renovations, additions, and commercial-specific design
  • Plan presentation, editing, final delivery, and billing
  • Builder/client communication throughout project.

Custom Book Publishing Sales Consultant

Jenkins Group, Inc
07.2013 - 07.2015
  • Custom book publishing sales
  • Graphic design and social media relations
  • Customer service and coordination
  • Vendor coordination
  • Teaching seminars on book publishing at community colleges and libraries throughout Michigan.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations throughout every step of book publishing process.

Education

Bachelor of Science - Psychology

Lake Superior State University
Sault Ste. Marie, MI
12.1998

High School Diploma -

Elk Rapids High School
Elk Rapids, MI
06.1993

Skills

  • Customer/Client Service Expertise
  • Clear and Effective Communication
  • Team Player Attitude
  • Strong Multitasking
  • Attention to Detail
  • Interpersonal Skills
  • Professional Appearance
  • Adaptability

Timeline

Server, Bartender, Front of the House

Cellar 152
07.2018 - Current

Landscape Designer

Grand Traverse Organic, LLC
02.2018 - 07.2018

Building Designer

Thomas Building Design, LLC
07.2015 - 02.2018

Custom Book Publishing Sales Consultant

Jenkins Group, Inc
07.2013 - 07.2015

Bachelor of Science - Psychology

Lake Superior State University

High School Diploma -

Elk Rapids High School
Holly White