Holly Wiggins

• Supervised daily operations to ensure high-quality service and customer satisfaction.
• Trained and mentored junior servers on menu knowledge and service techniques.
• Implemented efficient table management strategies to enhance workflow.
• Resolved customer complaints promptly, maintaining a positive dining experience.
• Collaborated with kitchen staff to streamline food preparation processes.
• Managed high volume dining periods with effective time management and strong multitasking abilities.
• Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
• Cultivated warm relationships with regular customers.

• Coordinated daily scheduling of truck routes to optimize delivery efficiency.
• Communicated with drivers to provide real-time updates and resolve issues.
• Managed shipment tracking using transportation management software for accuracy.
• Ensured compliance with DOT regulations and safety standards during dispatching processes.
• Developed relationships with clients to enhance service reliability and satisfaction.
• Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
• Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
• Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.

• Delivered exceptional customer service in fast-paced dining environment.
• Efficiently managed bar operations, ensuring timely beverage preparation and service.
• Maintained cleanliness and organization of bar area according to health standards.
• Assisted in training new team members on menu items and service protocols.
• Adapted to changing customer needs, enhancing overall satisfaction during peak hours.
• Processed payments accurately, maintaining a balanced cash register at end of shifts.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Upheld strict regulations for safe alcohol service and food safety.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.

I spent 2.5 years studying the science of Psychology with the specific focus of Clinical Psychology.

I graduated at Carrollton High School in 2016 with a 3.75 GPA.