Holly Williams
Buna,TX
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
11
11
years of professional experience
Work History
Receptionist / Treatment Coordinator and Media
Nelson Orthodontics
Lumberton, Texas
09.2017 - Current
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Verified, updated and entered patient information into system.
- Managed appointment scheduling for all clinic staff members.
- Generated reports related to patient visits and other data points as needed.
- Managed media campaigns and schedules from inception to completion.
Delivery Coordinator
Kings pharmacy
Beaumont, Texas
07.2016 - 04.2017
- Provided customer service at prescription drop off and pick up counter dispensed and delivered patient medications to patients throughout the city.verified patient data and billing information. Promptly referred all doctors calls and customers questions to the pharmacist on duty.
Paraprofessional and Jr High Cheer Sponsor
Lumberton Independent School district
Lumberton, Tx
08.2014 - 06.2015
- Collaborated with teachers to adapt materials to meet diverse learning needs.
- Implemented behavior management plans to maintain a positive learning environment.
- Provided one-on-one support to students requiring additional assistance with assignments.
Education
Associates - Education
Lamar University
Beaumont, TXSkills
- Multi-line telephone operation
- Active listening
- Adaptability and flexibility
- Prioritization
- Reception desk management
- Greet visitors
- Microsoft office
- Attention to detail
- Customer and client relations
- Courteous demeanor
- Computer skills
References
- Leanna Stringer 409-791-1865
- Brenda Morgan 409-289-1355
- Greg Hamby 409-860-0040
Timeline
Receptionist / Treatment Coordinator and Media
Nelson Orthodontics
09.2017 - Current
Delivery Coordinator
Kings pharmacy
07.2016 - 04.2017
Paraprofessional and Jr High Cheer Sponsor
Lumberton Independent School district
08.2014 - 06.2015
Associates - Education
Lamar University