Holly Wilson
DAYTON,OH
Summary
Dynamic professional with experience at TJX Companies, skilled in project coordination and customer service. Proven ability to enhance team productivity and streamline operations through effective communication and organization. Adept at multitasking and training associates, consistently exceeding performance targets while maintaining high standards of accuracy in data entry and documentation.
Overview
2
2
years of professional experience
Work History
Coordinator
TJX Companies
08.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Responsible for training associates
Retail Associate
Macy's Department Store
09.2023 - 01.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Managed my department and training associates.
Fulfillment Associate
Macys Department Store
09.2023 - 01.2024
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Education
Graduate Certificate - Loan Origination
Real Estate U
Dayton, OH 02.2025
Graduate Certificate -
Centerville High School
Centerville, OH2004
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Project coordination
- Administrative leadership
- Scheduling and calendar management
Timeline
Coordinator
TJX Companies
08.2024 - Current
Retail Associate
Macy's Department Store
09.2023 - 01.2024
Fulfillment Associate
Macys Department Store
09.2023 - 01.2024
Graduate Certificate - Loan Origination
Real Estate U
Graduate Certificate -
Centerville High School
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