Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Holly J Wood

Mountain Green,UT

Summary

Creative Contributing Writer with several years of experience. Comfortable working with little oversight to write interesting, clean and clear copy. Experienced in working collaboratively to meet deadlines and achieve project goals.

Overview

13
13
years of professional experience

Work History

Author

Deseret Book/Self-Employed
01.2012 - Current
  • Created outlines for books based on research findings and personal experience.
  • Interacted with editors to address feedback and make necessary changes to content.
  • Crafted compelling copy that resonated with target audiences.
  • Proofread content before submission to ensure accuracy of grammar, spelling, and punctuation.
  • Generated ideas for new books based on current trends in the industry.
  • Attended conferences and seminars related to writing topics such as self-publishing or freelance opportunities.
  • Reviewed submissions from other authors prior to publication in order to provide constructive feedback.

Customer Care Representative

Flights From Home
Lindon, UT
10.2021 - Current
  • Provided accurate, valid, and complete information to customers.
  • Built sustainable relationships of trust through open communication with customers.
  • Answered customer inquiries via email and social media.
  • Resolved customer complaints promptly and professionally.

Education

High School Diploma -

Viewmont High School
Bountiful, UT
05-1999

Family And Human Services

Brigham Young University - Idaho
Rexburg, ID

Skills

  • Problem-solving abilities
  • Customer Relationship Management
  • Email correspondence
  • Phone Etiquette
  • Creative Writing
  • Proofreading abilities
  • Project Management
  • Content Creation
  • Content Editing
  • Collaboration

Timeline

Customer Care Representative

Flights From Home
10.2021 - Current

Author

Deseret Book/Self-Employed
01.2012 - Current

High School Diploma -

Viewmont High School

Family And Human Services

Brigham Young University - Idaho

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Holly J Wood