Summary
Overview
Work History
Education
Skills
Timeline
Generic

HOLLYN AMBRE

Batavia

Summary

Proven leader with extensive experience in staff management and customer relationship management, honed at Dominoes Pizza. Skilled in mentoring teams and enhancing customer satisfaction, adept at complex problem-solving and time management. Demonstrates exceptional verbal communication, driving project completion and fostering a safe, efficient workplace. Achievements include significantly improving team performance and customer service standards.

Overview

5
5
years of professional experience

Work History

Team Lead

Dunkin Donuts & Baskin Robbins
Stevens Point, WI
09.2025 - Current
  • Supervised team members to ensure efficient operations and high-quality customer service.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained compliance with health and safety regulations, ensuring a safe working environment for staff and customers.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Coached team members in techniques necessary to complete job tasks.

Manager

Dominoes Pizza
St.Charles, ILLINOIS
08.2021 - Current
  • Mentored and trained new employees on company policies and procedures.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
  • Oversaw multiple projects simultaneously and ensured tasks were efficiently completed.
  • Enforced work practices and procedures to reduce workplace safety and health hazards.

6 & Under Swim Coach

Geneva River Rats swim team
Geneva, Illinois
02.2024 - 07.2024
  • Evaluated athletes' skillsets in order to identify areas for improvement.
  • Explained rules of swimming competitions as well as regulations regarding safety standards.
  • Managed the safety of swimmers during practices and meets by monitoring pool conditions.
  • Provided individual instruction to swimmers at all levels of ability.
  • Adapted lesson plans according to participants' physical abilities or limitations.
  • Mentored swim team members, helping them to develop their skills and reach their goals.
  • Collaborated with other coaches in order to create an effective team strategy.

Education

Bachelor of Education - Physical Education

University of Wisconsin-Stevens Point
Stevens Point, WI, US
05-2028

Skills

  • Team Leadership
  • Time Management
  • Staff Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Customer Relationship Management (CRM)

Timeline

Team Lead

Dunkin Donuts & Baskin Robbins
09.2025 - Current

6 & Under Swim Coach

Geneva River Rats swim team
02.2024 - 07.2024

Manager

Dominoes Pizza
08.2021 - Current

Bachelor of Education - Physical Education

University of Wisconsin-Stevens Point