Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level certified mortgage loan officer position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Worker
BCCO, Bhutanese Community of Central Ohio
03.2020 - 03.2022
Maintained high level of client confidentiality, following strict guidelines, and recommendations.
Data Management - Providing direct case management to clients - Informational Videos - Mental Health Awareness videos/ training
Assessed needs of each client and recommended appropriate services and resources.
Conducted home visits to assess living environment and provided appropriate referrals.
Offered support and direction to families and coordinated with court system and other community agencies for treatment.
Advocated for client rights and represented client interests at administrative hearings.
Monitored clients' progress to adjust treatment plans accordingly.
Tutor Mentor
ETSS
06.2017 - 08.2020
(Ethiopian Tewahedo Social Services)
After School Programs- worked as a tutor for 3 years
Social and Emotional Learning (SEL)
STEM club
Summer Programs- mentoring students
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Provided homework assistance using specific curriculum and materials.
Supported students with helpful study habits and exam strategies.
Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
Pharmacy Technician
Walmart Supercenter
02.2015 - 03.2017
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Counted and labeled prescriptions with correct item and quantity.
Entered and processed patients' prescriptions into internal system.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Customer Service Cashier/Money Center Associate
Walmart
09.2013 - 02.2015
Performed various money center services to customers.
Verified cash flow and electronic transactions from credit card system to balance registers.
Answered department phone calls.
Balanced safe, prepared tills, and prepared register bags for next sales date.
Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
Implemented useful procedures to establish accuracy in cash handling, counting and reporting.
Help clustered Transfer money
Education
High School Diploma -
Mifflin High School
05.2016
Skills
Financial Analysis
Certified Mortgage Loan Originator
Goal Oriented
Analytical Thinking
Interpersonal Skills
Problem Solving
Additional Information
AWARDS· Perfect attendance, National Honors Society· Principal's award
Languages
Nepali
Professional
Hindi
Professional
Certification
Mortgage Loan Officer: Certified NMLS OHIO October 2022
SAMHSA - Substance Abuse and Mental Health Services Administration: certification 2020
Timeline
Case Worker
BCCO, Bhutanese Community of Central Ohio
03.2020 - 03.2022
Tutor Mentor
ETSS
06.2017 - 08.2020
Pharmacy Technician
Walmart Supercenter
02.2015 - 03.2017
Customer Service Cashier/Money Center Associate
Walmart
09.2013 - 02.2015
High School Diploma -
Mifflin High School
Mortgage Loan Officer: Certified NMLS OHIO October 2022
SAMHSA - Substance Abuse and Mental Health Services Administration: certification 2020
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