Referral Coordinator managing referrals and cross-provider communication for patients needing next-step services. Tracks referral details carefully to support timely placement, reduce delays, and keeps patients informed throughout the process. Connects clinical teams and outside partners through clear, organized follow-through.
Work History
Referral Coordinator
2 Years 6 Months
Atrium Health Myers Park | 02.2024 - Current
Streamlined coordination of patient services by improving communication among healthcare providers.
Facilitated referrals and collaboration for patients by developing strong relationships with community partners.
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Addressed concerns and answered questions to ensure patient satisfaction with care experience at clinic.
Patient Service Specialist
3 Years 5 Months
Atrium Health | 03.2023 - Current
Boosted patient satisfaction through efficient, friendly service during check-ins, registrations, and appointment scheduling.
Streamlined clinic workflow by managing patient records and ensuring precise documentation of medical histories.
Enhanced clinic workflow by managing patient records and ensuring accurate documentation of medical histories.
Facilitated onboarding of new team members on clinic procedures, promoting a welcoming and cohesive work environment.
Spanish Medical Interpreter
3 Years
Language Resource Center | 03.2020 - 03.2023
Clarified patient understanding through accurate, timely translations during medical appointments.
Supported healthcare professionals in delivering culturally sensitive care for Spanish-speaking patients.
Assisted healthcare professionals in delivering culturally sensitive care to Spanish-speaking patients.
Streamlined communication between healthcare providers and patients, aiding in accurate diagnosis and treatment plans.