Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Honey Antar

Honey Antar

San Diego,CA

Summary

Hardworking and successful at managing multiple responsibilities with a positive attitude and high degree of accuracy. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Am willing to consider part time.

Overview

23
23
years of professional experience

Work History

P/T Cashier, Regular Selling, Customer Service

Bath & Body Works Inc.
05.2022 - Current
  • Greet customers, determine needs, provide product recommendations to increase sales.
  • Count money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Develop and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Operate register for cash, check, and credit card transactions, as well as assist customers with returns, refunds and resolving transaction issues with excellent accuracy levels.
  • Restock and organize merchandise throughout.
  • Work flexible schedule and extra shifts to meet business needs.
  • Meet or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

President

Millennium Motors, Inc
01.2010 - 06.2012
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Reduced operational costs through strategic cost management initiatives.
  • Monitored key business risks and established risk management procedures.

Hairstylist

Supercuts Hair Salons
05.2000 - 06.2005
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Counted and documented opening and closing cash amounts daily.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Organized sales area and work station to showcase products and boost sales.
  • Developed loyal following of clients by providing high-quality services.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Mortgage Processor Customer Service Rep III

First American Credco (Credit Reporting Agency)
05.2000 - 06.2005
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer calls promptly to avoid on-hold wait times.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Provided primary customer support to internal and external customers.
  • Updated account information to Investigate and resolved customer disputes and complaints quickly.

Education

Respiratory Therapy

Grossmont College
El Cajon, CA

Certified Cosmetologist - Hairstylist

Poway Academy
Poway, CA
05.2007

High School Diploma -

Kearny High School
San Diego, CA
06.1990

Skills

  • High Customer Service Standards
  • Professional Telephone Etiquette
  • Critical Thinking
  • Complex Problem Solving
  • Conflict Resolution Proficiency
  • High-Volume Environments
  • Cash Register Operation
  • Credit and Debt Card Processing
  • Strong Problem Solving Ability

Accomplishments

    Customer Assistance

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime, as needed.

    • Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

    • Computed Data Reports

  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

    • Product Sales

  • Cross-sold services at a rate of 30%+, upgrading customers to different plans and product packages.

    • Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

    • Sales

  • Consistently generated additional revenue through skilled sales techniques.

    • Database Maintenance

  • Assisted in the managing of the company database and verified, edited and modified members' information.

Timeline

P/T Cashier, Regular Selling, Customer Service

Bath & Body Works Inc.
05.2022 - Current

President

Millennium Motors, Inc
01.2010 - 06.2012

Hairstylist

Supercuts Hair Salons
05.2000 - 06.2005

Mortgage Processor Customer Service Rep III

First American Credco (Credit Reporting Agency)
05.2000 - 06.2005

Respiratory Therapy

Grossmont College

Certified Cosmetologist - Hairstylist

Poway Academy

High School Diploma -

Kearny High School

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Honey Antar