Dedicated and proactive individual with 15+ combined years of Customer Service, Administrative Assistant, Data Entry, Front Desk/Sales, Certified Nursing Assistant, Patient Care, Medical Assistant, Hemodialysis Technician, Cardiac Monitor Tech; seeking flexibility.
Personable, high-energy, and ambitious individual who has demonstrated the ability to perform duties successfully. A dynamic and motivated professional with a proven record of generating and building relationships, with the ability to work in a dynamic, and fast-paced environment, as well as manage projects from concept to completion. Highly skilled in demonstrating exceptional communication and teamwork skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently and developing opportunities that further establish organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cardiac Monitor Technician
CHI St. Joseph Health Regional Hospital
London, KY
05.2022 - 04.2023
Monitored patients' heart rhythms and functions through cardiac monitoring strips.
Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
Trained and supervised new cardiac monitor technicians on best practices and safety measures.
Collaborated with healthcare team to maintain quality patient care.
Clinical Lab Resolutions Representative
Laboratories Corporation of America
06.2018 - 02.2019
Act as a liaison between LabCorp, the customer base and patients.
Work in multiple databases to research complex issues and questions.
Notify clients of test results in a timely and accurate manner.
Review test forms for accuracy and report any discrepancies.
Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance.
Medical Assistant Hemodialysis Technician
DaVita North Spokane Renal Center
10.2016 - 06.2018
Conducted chemical analysis of bodily fluids and spent hemodialysis dialysate to determine the actual values.
Quickly responded to and resolved all customer service issues in a timely manner.
Created worksheets and logged samples correctly into the computerized tracking system.
Carefully reviewed test results for accuracy.
Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.
Education
Medical Assistant Hemodialyis Technician
DaVita Star Program
Spokane, WA
2016
Certified Nursing Assistant
Avalon Health Care
Spokane, WA
2015
BS-Human Biology
Ateneo de Davao University
Davao City, Philippines
2005
High School Diploma -
Ateneo de Davao High School
Davao City, Philippines
2003
Skills
Data and statistical analysis
HIPPA compliance, policy and procedures expertise
Sharp critical thinker, strategic decision maker and attention to detail
Able to give compassionate care to clients and patients
Outstanding organizational abilities demonstrated through progressive caregiving positions
Proven ability to deal tactfully with customers and staffs
Demonstrated patience and tact with a cheerful disposition
Ability to work under pressure and take directions
Honest, positive and trustworthy personality
Adaptability and Decision making
Time management and Self-motivation
Leadership, teamwork and conflict resolution
Accomplishments
Recognized by customers and staffs for expedient and effective service.
Certification
Medical Assistant Hemodialysis Technician certification from the state of Washington.
CNA License from the state of Washington.
CPR BLS certification and First Aid.
References
Richelle Meade (Friend) — (707) 590-4384
Elaine Daugherty (Friend) — (971) 235-8610
Vivian Carver (Friend) — (615) 372-4919
Languages
Bilingual: English and Visayan/Tagalog - Philippines