Hong Ngo
Houston,TX
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
Houston Methodist Clear Lake Hospital
01.2008 - Current
- Developed and implemented improvements to pharmacy organization system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Managed opening and closing duties for pharmacy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Compounded sterile admixtures, and non-admixtures, including nutrition, antibiotics, chemotherapy, hydration, narcotic analgesics, using aseptic technique.
Pharmacy Technician
Walmart Pharmacy
01.2007 - 01.2008
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- properly filled and dispensed in high-volume pharmacy environment.
- Entered and processed patients' prescriptions into internal system.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved third-party billing, computer system and customer service issues.
Education
Pharmacy Technician Program
San Jacinto College District
Houston , TX10.2007
Associate of Arts - Language Arts Education
Ho Chi Minh Foreign Language College
Ho Chi Minh City05.2000
Skills
- Pharmacy Records Management
- Quality Assurance and Control
- Problem-Solving Skills
- Aseptic Techniques
- Resolving Customer Issues
- IV Preparations
- Drug Compounding
- High-Volume Environments
- Safe Chemical Handling
- Prescription Refill Fulfillment
- Organization and Prioritization
Certification
- CPhT - Certified Pharmacy Technician II
- Aseptic Technique
- Tech-Check-Tech
- MTM
Timeline
Pharmacy Technician II
Houston Methodist Clear Lake Hospital
01.2008 - Current
Pharmacy Technician
Walmart Pharmacy
01.2007 - 01.2008
Pharmacy Technician Program
San Jacinto College District
Associate of Arts - Language Arts Education
Ho Chi Minh Foreign Language College
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