Hongxuan Tran
Beverly Hills,CA
Summary
As a top luxury sales professional with over 10+ years of dedicated experience in luxury retail sales. I strive to consistently demonstrate the ability to develop new business relationships while maintaining a high clientele retention rate with current established clienteles. Seeking to obtain a career in sales and continue to succeed in building & growing business relationships in a reputable company.
Overview
10
10
years of professional experience
Work History
Senior Client Advisor
Dolce & Gabbana (Flagship)
09.2017 - Current
- Named Global #1 Sales Advisor in 2022 and 2023 Fiscal year, exceeding over 3+ million dollars in sales which resulted in store becoming #1 most profitable worldwide
- Cultivated long-lasting relationships with clients through consistent communication and personalized service.
- Develop and generate business through long-term client relationship resulting in retention rate of 85%
- Strategically promote and sell products by identifying international and local customers' needs
- Established role as new product specialist by providing mentorship to junior sale advisors
- Partnered with Store Director & merchandising manager on product development and purchasing strategies
Sales Supervisor
Burberry (Flagship)
09.2016 - 09.2017
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Helped promote store events through email, phone and personalized notes
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Sales Advisor
Celine
12.2014 - 09.2016
- Generated 2 million dollars in sales in first fiscal year
- Achieved individual store sales by accomplishing 100% target and consignment goals
- Consistently followed up with any shipping, alterations, or other issues related to clients
Education
Bachelor of Arts - Communications
University of Massachusetts Amherst
Amherst, MA06.2011
Bachelor of Arts - Political Science
University of Massachusetts
Amherst, MA06.2010
Skills
- Client Retention Strategies
- Teamwork and Collaboration
- Problem-solving abilities
- Understanding Customer Needs
- Organizational Skills
- Attention to Detail
- Time management abilities
- Product and service knowledge
- Goal Setting
- Resourcefulness
Timeline
Senior Client Advisor
Dolce & Gabbana (Flagship)
09.2017 - Current
Sales Supervisor
Burberry (Flagship)
09.2016 - 09.2017
Sales Advisor
Celine
12.2014 - 09.2016
Bachelor of Arts - Communications
University of Massachusetts Amherst
Bachelor of Arts - Political Science
University of Massachusetts
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