Summary
Overview
Work History
Education
Skills
Awards
Community Service
Timeline
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HONOR CROSBY

Philadelphia,PA

Summary

Dedicated service professional with proven experience in fast-paced, customer-centric environments. Skilled in team collaboration, communication, and adaptability, with demonstrated excellence in retail, hospitality, and community service. Proficient in American Sign Language and Swedish, providing strong leadership and commitment to exceptional service delivery. Graduated with a 3.67 GPA.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks
12.2023 - 04.2025
  • Delivered exceptional customer service in high-volume coffee shop, ensuring customer satisfaction and loyalty.
  • Collaborated with team members to maintain efficient workflows and uphold company service standards while maintaining a visually appealing and sanitary counter environment.
  • Adapted to peak service demands, maintaining quality and speed under pressure.
  • Memorized extensive menu offerings and utilized in depth product knowledge and upselling strategies to build the business.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Babysitter

Independent Childcare Provider
01.2017 - 01.2023
  • Delivered reliable childcare for multiple families over six years, building trust through consistent service.
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Communicated effectively with parents and children, addressing individual needs with attention and care.
  • Applied CPR certification to ensure safety, demonstrating responsibility in high-stakes situations.

Education

High School Diploma -

Little Flower High School
Philadelphia, PA
06.2023

Skills

  • Customer Service Excellence: Friendly and outgoing with proven track record in coffee shop and retail settings
  • Fast-Paced Performance: Thrives in high-volume, time-sensitive service environments
  • Team Collaboration: Successful coordination in workplace teams and group projects
  • Communication Skills: American Sign Language, Swedish, public speaking experience, active listener
  • Adaptability: Transitions effectively across diverse responsibilities and seasonal demands
  • Reliability: Demonstrated through employment long-term childcare commitments and volunteer service

Awards

Girl Scouts of Eastern Pennsylvania | Bronze & Silver Award Recipient | 2013 – 2023, Selected for Girl Delegates Program, Senior Year

Community Service

Community Service, Volunteer, Philadelphia, PA, Coordinated weekly meal deliveries to West Philadelphia Senior Center, ensuring timely service., Participated in regular clean-up initiatives at Brewerytown Athletic Center, benefiting community spaces., Supported food insecurity efforts with Small Things Philly, preparing and distributing meals.

Timeline

Barista

Starbucks
12.2023 - 04.2025

Babysitter

Independent Childcare Provider
01.2017 - 01.2023

High School Diploma -

Little Flower High School

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