Hi, I’m
Honor McCabe
Los Angeles,CA
Summary
Dynamic and dedicated professional with strong interpersonal skills and a proven track record at Universal Studios Hollywood. Expert in guest service and conflict resolution, consistently enhancing visitor experiences. Known for maintaining organization and cleanliness while thriving in high-pressure environments. A dedicated worker with a talent for memorization and public speaking.
Overview
5
years of professional experience
Work History
Universal Studios Hollywood
Admissions Host / Plaza Ambassador
05.2025 - Current
Job overview
- Welcomed and oriented guests, enhancing overall visitor experience.
- Provided accurate information and suggestions about park attractions and events to guests.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved guests inquiries and issues through effective communication and problem-solving techniques.
- Handled crowd control to maintain order and prevent overcrowding.
In-N-Out Burger
In-N-Out Associate
06.2022 - Current
Job overview
- Worked varied hours, days, nights and weekends as business needs dictate.
- Maximized customer interactions by promptly identifying needs and wants.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Campelli's Pizza
Waitress / Cook / Restaurant Hostess
09.2020 - 08.2022
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
Azusa Pacific UniversityAzusa, CA
Bachelor of Fine Arts from Screen And Stage Acting
03-2025
University Overview
- Study Abroad: Oxford, London, Edinburgh, [Acting/Shakespeare]
Skills
- Strong interpersonal skills
- Guest service
- Licensed Driver
- Accepts Direction
- Memorization Skills
- Public Speaking
- Performing
- Warm and Friendly
- Attention to Detail
- Organization and Cleanliness
Timeline
Admissions Host / Plaza Ambassador
Universal Studios Hollywood
05.2025 - Current
In-N-Out Associate
In-N-Out Burger
06.2022 - Current
Waitress / Cook / Restaurant Hostess
Campelli's Pizza
09.2020 - 08.2022
Azusa Pacific University
Bachelor of Fine Arts from Screen And Stage Acting