Hope Boles
Disneyland Resort
Rialto,USA
6
years of professional experience
More than 2 years of experience with high volume calls and data entry in fast-paced environments and 5 years of experience in food service. Efficient and adaptable employee focused on customer satisfaction.
Work History
Parks Food & Beverage CP/Receiver
2 Years 9 Months- Functioned as a cashier, lead, receiver, and trainer across multiple locations in the Disneyland Resort, maintaining and recording inventory and orders, and upholding food safety and union standards.
Records Specialist
11 Months- Registrar team member specializing in foreign transcript and transfer credit evaluations, as well as overseeing the scheduling and grading of Doctoral Writing Assessments and English Proficiency Exams. Processed high volumes of data in a fast-paced environment.
- Managed electronic and physical records, ensuring compliance with university policies.
- Streamlined document retrieval processes, enhancing efficiency for faculty and staff access.
- Implemented data management systems to improve accuracy and consistency of records.
Student Employee- University Admissions
1 Year 4 Months- Work study employee in a support position for the admissions advisors. Handled a high volume of calls, processed incoming transcripts, and completed data entry and cleanup tasks.
Education
MSHR
BA
Skills
Communication and interpersonal
Time management
Inventory management
Record preparation
Customer service
Effective multitasker
Timeline
Parks Food & Beverage CP/Receiver
Disneyland Resort
11.2023 - CurrentRead More
Records Specialist
Westcliff University
08.2022 - 07.2023Read More
Student Employee- University Admissions
Colorado Christian University
01.2021 - 05.2022Read More
Colorado Christian University
BA
Read More
Bellevue University
MSHR
Read More