Hope Chappell
Grass Valley,CA
Summary
I grew up in Grass Valley. Growing up, I participated in art, dance, and theater classes. I volunteered in classrooms and as a nature camp counselor. I have completed my second year of college, recently switching my major from Theater to Early Childhood Education. I'm good in customer service and cash handling, evidenced by my role at SPD Market where I enhanced customer satisfaction and fostered repeat business. Skilled in active listening and possessing a current California Food Handler Certificate, I also excel in fast-paced environments, consistently delivering results with integrity and empathy.
Overview
1
1
year of professional experience
Work History
Cashier
SPD Market
Grass Valley, CA
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, EBT cards, and credit/debit card transactions
- Built relationships with customers to encourage repeat business.
- Organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered customer phone calls.
Children's Theater Production Assistant
Paulette Sand-Gilbert (psandgilbert@yahoo.com)
Grass Valley, CA
07.2022 - 08.2022
- Worked backstage with child actors and other crew members.
- Interacted positively with child actors backstage and before and after shows.
- Consistently arrived punctually for shifts while maintaining a professional appearance in accordance with theater dress code policies.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Communicated with other crew members via headsets to coordinate production activities.
Education
AA - Early Childhood Education
Sierra College
Grass Valley, CA05.2025
High School Diploma -
Nevada Union High School
Grass Valley, CA06.2022
Skills
- Current California Food Handler Certificate
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Active listening skills
Additional Information
I am looking for a part time position from now to mid August as I plan to return to school as a full time student.
Timeline
Cashier
SPD Market
05.2023 - 08.2023
Children's Theater Production Assistant
Paulette Sand-Gilbert (psandgilbert@yahoo.com)
07.2022 - 08.2022
AA - Early Childhood Education
Sierra College
High School Diploma -
Nevada Union High School