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Hope Davidson
Madison Heights,MI
Summary
Adaptable professional with strong continuous-learning mindset and rapid skills acquisition. Consistent performance in new environments through timely learning, accurate application, and efficient adjustment to changing demands.
Overview
6
6
years of professional experience
Work History
Entrepreneur
H & P Consulting LLC
Tuscumbia, Alabama
09.2026 - Current
- Supported business strategy planning and carried out operational plans to meet goals.
- Created policies, procedures, and protocols that improved day-to-day operations.
- Represented company at conferences, trade shows, and networking events to strengthen industry connections.
- Led consulting engagements for H & P Consulting LLC clients across various business needs.
- Supported daily operations for H & P Consulting LLC service delivery.
- Maintained client relationships and identified new growth opportunities.
Patient Associate Rep
Corewell Health
Southfield , MI
12.2025 - Current
- Supported patients with scheduling and appointment updates across Corewell Health service lines.
- Handled incoming calls and answered routine questions using Corewell Health communication standards.
- Checked insurance coverage and updated patient demographic details in health records.
- Processed referrals, authorizations, and encounter documentation following Corewell Health procedures.
- Prepared patients for appointments by reviewing policies and care instructions.
- Coordinated patient scheduling and appointment changes across Corewell Health service lines.
- Responded to incoming calls and resolved routine questions using Corewell Health communication standards.
- Reviewed insurance coverage and maintained accurate patient demographic information in health records.
- Completed referrals, authorizations, and encounter documentation following Corewell Health procedures.
- Guided patients through appointment preparation, policies, and care instructions.
- Improved patient access through accurate scheduling and appointment change support across Corewell Health service lines.
- Reduced caller wait times by answering incoming calls and resolving routine questions using Corewell Health communication standards.
- Supported accurate records by verifying insurance coverage and updating patient demographic information in health records.
- Strengthened documentation flow by processing referrals, authorizations, and encounter documentation following Corewell Health procedures.
- Improved visit readiness by guiding patients through appointment preparation policies and care instructions.
Medical Receptionist
Martin Foot Specialist
Sheffield, AL
02.2025 - 10.2025
- Greeted patients, checked arrivals, and updated information in computer system.
- Supported patients at Martin Foot Specialist and kept front desk operations organized.
- Registered patients and prepared records accurately for foot specialist visits.
- Scheduled appointments in medical office software and provider calendars.
- Checked insurance coverage and collected intake information from patients.
- Entered demographics, referrals, and visit details into patient charts.
Operator-Molding
North American Lighting, Inc.
Muscle Shoals, Alabama
09.2023 - 08.2025
- Loaded resin materials and monitored material flow to ensure quality during molding runs.
- Operated molding machines to produce lighting parts for North American production lines.
- Promoted a safe work environment by adhering to safety regulations. and kept work areas clean around molding equipment.
Medical Receptionist
Michigan Institute of Urology
Utica, Michigan
12.2020 - 06.2023
- Coordinated front desk operations, ensuring smooth patient flow and efficient clerical support.
- Managed incoming and outgoing calls, facilitating effective communication and patient inquiries.
- Scheduled procedures and follow-up appointments.
- Processed copay collections at point of service.
Education
Bachelor of Science - Healthcare Administration, Business/Education
Purdue Global University (Online)
Lafayette, IN08-2027
High School Diploma -
Deshler High School
Tuscumbia, AL05-2007
Skills
- Electronic health records management
- Insurance verification
- Healthcare compliance
- Front desk operations
- Office administration
- Operations management
- Operational planning
- Business development
- Market analysis
- Team development
- Team building
- Employee scheduling
- Customer service excellence
- Client relationship management
- Collaboration and teamwork
- Professional conduct
- Professionalism in practice
Timeline
Entrepreneur
H & P Consulting LLC
09.2026 - Current
Patient Associate Rep
Corewell Health
12.2025 - Current
Medical Receptionist
Martin Foot Specialist
02.2025 - 10.2025
Operator-Molding
North American Lighting, Inc.
09.2023 - 08.2025
Medical Receptionist
Michigan Institute of Urology
12.2020 - 06.2023
Bachelor of Science - Healthcare Administration, Business/Education
Purdue Global University (Online)
High School Diploma -
Deshler High School