Hope Garris
Ridgefield,CT
Summary
Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Sales Associate
Ljc Feed Pet And Farm Supply
05.2022 - Current
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Operated POS terminals and cash drawer balancing.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Increased sales by offering advice on purchases and promoting additional products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sales Associate
Olympic Security
12.2021 - 05.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Attended telephone skills and program information training sessions to boost aptitude.
Education
High School Diploma -
Prairie High School
Battle Ground, WA06.2022
Skills
- Cash Counting
- Customer Needs Assessments
- POS Terminal Operation
- Rewards Programs
- Merchandise Recommendations
- Issue Refunds
- Register Opening and Closing
Certification
CPR Certified.
Timeline
Cashier/Sales Associate
Ljc Feed Pet And Farm Supply
05.2022 - Current
Sales Associate
Olympic Security
12.2021 - 05.2022
High School Diploma -
Prairie High School
CPR Certified.
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