Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Golf, Art, Sports
Timeline
Generic

SANDRA D GAONA

Fresno,CA

Summary

To Authorized to work in the US for any employer Enthusiastic Head Cashier with 10 years of experience helping customers complete transactions. Well-versed in fielding customer questions, providing recommendations and ringing up purchases on POS cash registers. Recognized for increasing sales by promoting current deals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Cashier/Sales Associate

PGA Tour Superstore
Las Vegas, NV
02.2022 - 07.2022
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Operated POS terminals and cash drawer balancing.
  • Processed credit card and debit payments via POS systems, providing accurate charges and credits.

Care Provider

Home Supportive Services
Fresno, CA
06.2012 - 01.2022
  • Taking care of others mostly elderly who cannot do for themselves any longer
  • Supervise individuals; assist with medication dose and cleaning of their homes
  • Help them with their financial issues; I would drive them to doctors' appointments and to the pharmacy to pick up their medications.

Food and Beverage Associate

Skullys BBQ
Fresno, CA
07.2020 - 12.2021
  • Maintained stock levels of cups, lids, straws and condiments throughout shift.
  • Limited portion sizes and used garnishes to control food costs.
  • Integrated service and team management strategies to boost business profits.
  • Orchestrated positive customer experiences by overseeing every area of the BBQ buisness operations.

Teachers Aide

West Park Elementary, S. Valentine Ave Fresno CA
Fresno, CA
01.2018 - 12.2018
  • Assisting teachers with reinforcing the rules and instructions that are being applied in their daily routine
  • Take groups of students and worked together at their desks and tables
  • Make sure the classroom is well organized for the teacher as well as the students
  • I also did some clerical work, including filing paperwork, used the copier machine to make multiple homework assignments and newsletters
  • I answered the telephone while the teacher was busy with the students
  • Lastly I supervised the students in the playground and while the teacher took their breaks.

Pacific Union Pre School Volunteer, E. Bowles Ave
Fresno, CA
01.2018 - 12.2018
  • I helped the teacher with organization and cleaning of the classroom
  • I was also able to take a few students and help them one on one with their learning journey
  • Assisted with watching students in the playground and helped with wherever I was needed.

Receiving/ Sales Associate

Macy's Fashion Fair
Fresno, CA
01.2012 - 03.2014
  • Managed customer product returns and exchanges, greet customers, assist with retrieving items and answered any questions regarding return policy
  • Send faxes, filling documents, research customer orders
  • Receive incoming shipments for customer special orders
  • Assist with inventory duties and responsible for all sensor devices being removed from product.

Sales Associate

TJ Maxx
Fresno, CA
01.2010 - 06.2013
  • Courteously greet customers and efficiently process transactions within busy, fast-paced retail environments
  • Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions and balance drawer at the end of each shift
  • Assist with store stocking, floor-sets and opening/closing procedures.

Care Provider

3821 N. Clark Street
Fresno, CA
02.2008 - 11.2010
  • Taking care of others mostly elderly who cannot do for themselves any longer
  • Supervise individuals; assist with medication dose and cleaning of their homes
  • Help them with their financial issues, and drive them to doctors' appointments and to the pharmacy to pick up their medications
  • Retail Customer Service

Gottschalk's
11.2007 - 10.2008
  • Greet customers and ascertain what each customer wants or needs
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Education

Associate of Arts - Liberal Arts Study

Fresno City College
Fresno CA
2012

High School Diploma -

Washington Union High School Fresno
Fresno CA
06.2007

Skills

  • Problem Identification
  • Caring Companionship
  • Personal Service
  • Client Records Management
  • Money Handling
  • Documentation and Recordkeeping
  • Food and Beverage Service
  • Team Player
  • Problem-solving skills
  • Sales trends
  • Cleaning and Sanitizing
  • Transactions and Cash Handling
  • Strong Communication and Interpersonal Skills
  • Credit and Debt Card Processing
  • Issuing Receipts
  • Cash Counting

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Documented and resolved guest complaints which led to better customer service satisfaction on my end.
  • Achieved 100% of sales quote.

Certification

Tyling Certificate August 2021 to August 2022 Tyling certification

Golf, Art, Sports

I enjoy numerous sports, and occasionally like to play golf. I enjoy being outdoors.

Timeline

Cashier/Sales Associate

PGA Tour Superstore
02.2022 - 07.2022

Food and Beverage Associate

Skullys BBQ
07.2020 - 12.2021

Teachers Aide

West Park Elementary, S. Valentine Ave Fresno CA
01.2018 - 12.2018

Pacific Union Pre School Volunteer, E. Bowles Ave
01.2018 - 12.2018

Care Provider

Home Supportive Services
06.2012 - 01.2022

Receiving/ Sales Associate

Macy's Fashion Fair
01.2012 - 03.2014

Sales Associate

TJ Maxx
01.2010 - 06.2013

Care Provider

3821 N. Clark Street
02.2008 - 11.2010

Gottschalk's
11.2007 - 10.2008

Associate of Arts - Liberal Arts Study

Fresno City College

High School Diploma -

Washington Union High School Fresno
SANDRA D GAONA