Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hope Garten

Hope Garten

Secretary and McDonald's Crew Member
Galt,CA

Summary

Proven performer at McDonald's, adept in customer service and teamwork, excelled in enhancing customer satisfaction and sales through effective communication and upselling. Demonstrated exceptional time management and problem-solving skills, consistently exceeding performance expectations. Maintained high standards of cleanliness, contributing to a positive dining experience. Energetic Crew Member offering outstanding skills in customer service, food safety, and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales.

Dedicated and personable professional with talent for maintaining organization and ensuring efficient office operations. Possesses solid foundation in office management and communication skills, including proficiency in scheduling, correspondence, and document management. Committed to supporting senior management and contributing to smooth functioning of workplace and customer needs.

Overview

3
3
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Secretary to the General Manager

Trovinger Juicer Parts: Champion Juicers
11.2022 - Current
  • Maintained a well-organized filing system for easy document retrieval and improved office workflow.
  • Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
  • Maintained a professional atmosphere within the office by carefully organizing and enforcing cleanliness standards.
  • Assisted in the preparation of financial reports, budgeting, and inventory records.
  • Handled confidential information in professional manner.
  • Managed filing system, entered data and completed other clerical tasks.

McDonald's Crew Member

McDonald's
08.2022 - 11.2024
  • I worked at the front counter, drive-thru, and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from the management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of the restaurant to promote a clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members in achieving goals.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

High School Diploma -

Galt High School
Galt, CA
06.2024

Bachelor of Science - Nursing

William Jessup University
Rocklin
08.2024 - Current

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Organization and Cleanliness
  • Customer Engagement
  • Taking, Tracking, and Completing Orders
  • Self-discipline
  • Safety awareness
  • Leadership
  • Valid Driver's License
  • Bookkeeping

Certification

OSHA 10 Certified

Timeline

Bachelor of Science - Nursing

William Jessup University
08.2024 - Current

Secretary to the General Manager

Trovinger Juicer Parts: Champion Juicers
11.2022 - Current

McDonald's Crew Member

McDonald's
08.2022 - 11.2024

High School Diploma -

Galt High School
Hope GartenSecretary and McDonald's Crew Member