Jocelyn Medina
Laredo,TX
Summary
Reliable Secretary with background supporting General Managers in fast-paced environments. Skillset includes managing schedules, coordinating meetings, and facilitating communication between departments. Strengths lie in maintaining confidentiality, displaying professionalism at all times, and improving office efficiency through implementation of innovative organizational systems. Previous work demonstrates ability to multitask effectively and contribute to team success through hard work, attention to detail, and excellent organizational skills.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
5
5
years of professional experience
Work History
Secretary to the General Manager
Villarreal & Medina Forwarding
Laredo, TX
02.2022 - 08.2024
- Assisted with the preparation of presentations for internal and external meetings.
- Composed, edited and proofread correspondence, reports and other documents as requested by the General Manager.
- Prepared expense reports for the General Manager on a regular basis.
- Completed data entry tasks such as updating client records or entering financial transactions into accounting software.
- Scanned documents into digital format for archiving purposes.
- Greeted visitors in a professional manner and provided assistance as needed.
- Managed incoming emails, phone calls, and other correspondence in a timely manner.
- Answered incoming calls, screened messages and directed them appropriately.
Waitress/Restaurant Hostess
IHOP
Laredo, TX
12.2019 - 01.2022
- Greeted customers and provided menus.
- Performed basic math calculations when computing bills for customers' meals.
- Developed positive relationships with regular customers through friendly conversation.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Associate of Science - General Studies
Laredo Community College
Laredo, TX05-2024
Skills
- Office management
- File organization
- Scheduling
- Exceptional organization
- Language fluency
- Table setting arrangements
- Dining room management
- Payment processing
- Customer flow management
- Active learning
- Team collaboration
- Cleanliness and hygiene
- Customer service
- Coordinating tasks
- High-volume phone answering
- Report generation
Languages
Spanish- Native
English- Native
Timeline
Secretary to the General Manager
Villarreal & Medina Forwarding
02.2022 - 08.2024
Waitress/Restaurant Hostess
IHOP
12.2019 - 01.2022
Associate of Science - General Studies
Laredo Community College