Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hope Gutierrez

Holloman Airforce Base,New Mexico

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Registered Medical Assistant

Guam Medical Care
10.2018 - 03.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.

Front Desk Agent

Pacific Islands Club Guam
06.2015 - 10.2018
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.

Barista

Coffee Beanery
07.2014 - 05.2015
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

Associate of Science - Medical Assisting

Guam Community College
Mangilao, Guam
06.2017

High School Diploma -

Simon Sanchez High School
Yigo, GU
06.2014

Skills

  • Case Management
  • Rapid Strep Testing
  • Sterile Procedures and Techniques
  • Pulmonary Function Tests (PFTs)
  • Customer Service
  • Problem-Solving Skills
  • Excellent Memory

Certification

  • RMA - Registered Medical Assistant -Expires September 2024
  • BLS- Basic Life Support -Expires May 2024


Timeline

Registered Medical Assistant

Guam Medical Care
10.2018 - 03.2022

Front Desk Agent

Pacific Islands Club Guam
06.2015 - 10.2018

Barista

Coffee Beanery
07.2014 - 05.2015

Associate of Science - Medical Assisting

Guam Community College

High School Diploma -

Simon Sanchez High School

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Hope Gutierrez