Hope Ham
Lubbock
Summary
Dynamic and results-driven professional with a proven track record at Dions, excelling in effective leadership and customer engagement. Spearheaded operational enhancements that boosted team productivity and improved customer satisfaction. Skilled in health and safety compliance, demonstrating adaptability in fast-paced environments while optimizing inventory management to meet demand.
Overview
8
8
years of professional experience
Work History
Lead Assistant Manager
Dions
09.2017 - Current
- Led daily operations, ensuring adherence to company policies and procedures.
- Partnered with managers to identify and capitalize on sales trends and brand initiatives.
- Analyzed customer feedback to implement service improvements and enhance satisfaction.
- Coordinated inventory management, optimizing stock levels to meet demand.
- Enhanced team productivity by implementing efficient work processes and streamlining operations.
Education
Associate of Arts - Biological Sciences
South Plains College
Levelland, TX08-2023
High School Diploma -
Lubbock-Cooper High School
Lubbock, TX05-2019
Skills
- Effective leadership
- Customer engagement
- Team management
- Health and safety compliance
- Adaptability and flexibility
Timeline
Lead Assistant Manager
Dions
09.2017 - Current
Associate of Arts - Biological Sciences
South Plains College
High School Diploma -
Lubbock-Cooper High School
Similar Profiles
Luke FreemanLuke Freeman
Employee at DionsEmployee at Dions
Marialisa HernandezMarialisa Hernandez
Crew Member at DionsCrew Member at Dions
Natalie RunyanNatalie Runyan
Trainer at DionsTrainer at Dions
Lillian FalleckerLillian Fallecker
Server, Cashier at Texas Flaming GrillServer, Cashier at Texas Flaming Grill
Alana WilchesAlana Wilches
Babysitter at Veronica DanielsBabysitter at Veronica Daniels