Hope Malinski
Greenwood,DE
Summary
Dynamic team leader with a proven track record at Chick-fil-A, excelling in operations management and customer service. Skilled in cash handling and team motivation, I effectively coordinated tasks to enhance workflow and client satisfaction. Committed to fostering collaboration and maintaining high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Team Leader
Chick-fil-A
Seaford, DE
03.2024 - Current
Directed operations during peak business hours to ensure seamless workflow.
I directed restaurant operations to achieve seamless openings. Supervised cash management processes to maintain financial integrity.
Coordinated multiple tasks simultaneously to support team objectives.
Demonstrated exceptional customer service skills to enhance client satisfaction.
Dishwasher
Chesapeake Bay Beach Club
Stevensville, MD
03.2022 - 12.2023
Managed dishwashing tasks, ensuring timely availability of clean utensils and cookware for food preparation.
Ensured kitchen cleanliness and sanitation standards were consistently met.
Assisted in food preparation and plating tasks. Collaborated with team members to ensure timely service.
Education
High School Diploma -
Sola Gratia Learning Center
Greenwood De05.2024
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Work Planning and Prioritization
- Conflict resolution
- Cash handling
- Flexible schedule
- Employee training
- Multitasking
- Customer service
- Positive attitude
- Teamwork
Timeline
Team Leader
Chick-fil-A
03.2024 - Current
Dishwasher
Chesapeake Bay Beach Club
03.2022 - 12.2023
High School Diploma -
Sola Gratia Learning Center