Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Hope McDonnell

Mortgage Loan Originator
Moline,IL

Summary

Seasoned Mortgage Loan Originator from CrossCountry Mortgage, adept in credit evaluation and relationship selling. Excelled in leveraging underwriting guidelines and marketing expertise to expand referral networks, significantly enhancing loan product sales. Proven track record in providing exceptional customer service, mastering residential mortgage lending regulations, and driving successful loan closures. Demonstrates unparalleled commitment to professional development and client financial empowerment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mortgage Loan Originator

CrossCountry Mortgage
Davenport, IA
03.2023 - Current
  • Analyze financial information provided by customers in order to determine eligibility for mortgage preapproval. Review borrowers documents such as tax returns, bank statements, and employment history.
  • Monitor market conditions related to interest rates and regulatory changes.
  • Develop relationships with real estate agents, builders, title companies, attorneys and other referral sources.
  • Facilitate resolution of problems that arise during the loan process.
  • Provided excellent customer service at all times by responding promptly to inquiries, thoroughly listening to the clients needs and answering all questions that arise.
  • Promoted mortgage products through marketing campaigns using multiple channels such as email blasts, social media posts, lunch and learns, etc.
  • Researched and evaluated various loan products to determine the best fit for each customer.
  • Maintained a thorough knowledge of current lending regulations, policies, and procedures.
  • Conducted follow-up activities with borrowers throughout the entire loan process.
  • Attended industry events, seminars, workshops for professional development purposes.
  • Advised customers on their financial options, including credit repair services and refinancing opportunities.
  • Provided comprehensive mortgage loan advice and guidance to potential borrowers.

Mortgage Loan Originator

Caliber Home Loans
Bettendord, Iowa
03.2017 - 04.2023
  • Mortgage-related tasks, as stated above.

Mortgage Loan Officer

Inland Bank & Trust
Rock Island, IL
11.2014 - 03.2017
  • Mortgage related tasks, as stated above.

Mortgage Loan Officer

PRMI
Rock Island, IL
10.2013 - 11.2014
  • Mortgage related tasks, as stated above.

Education

Associate of Arts - Education

Black Hawk College
Moline, IL
08-1996

Skills

  • Credit evaluation
  • Referral generation
  • Underwriting guidelines
  • Loan structuring
  • Pipeline management
  • Document preparation
  • Residential mortgage lending regulations
  • Closing coordination
  • Loan product sales
  • Relationship selling
  • Document review
  • Pre-approval process
  • Document analysis
  • Production leadership
  • Goal oriented
  • Marketing expertise

Accomplishments

  • Circle or Excellence Award Winner 2020 and 2022
  • Presidents Award Winner 2021
  • Repeat Top Producer

Certification

  • Residential Real Estate License 2007-2014
  • Mortgage Loan Originator License 2014-Current
  • Licensed in IA, IL and Florida

Timeline

Mortgage Loan Originator

CrossCountry Mortgage
03.2023 - Current

Mortgage Loan Originator

Caliber Home Loans
03.2017 - 04.2023

Mortgage Loan Officer

Inland Bank & Trust
11.2014 - 03.2017

Mortgage Loan Officer

PRMI
10.2013 - 11.2014

Associate of Arts - Education

Black Hawk College

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Hope McDonnellMortgage Loan Originator