Hope Iverson
Jacksonville,FL
Summary
A highly motivated and analytical history graduate with a strong foundation in research, critical thinking, and communication, seeking to leverage these skills in a challenging role that values historical perspective and problem-solving. Adept at archival research and historical analysis, driving productivity and operational efficiency in diverse environments.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Marshalls
02.2023 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Operations Specialist
United States Navy, USN
09.2017 - 09.2018
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Enhanced team productivity with effective communication strategies and regular performance reviews.
Education
Bachelor of Arts - History
Grand Canyon University
Phoenix, AZ05-2025
Skills
- Written and verbal communication
- Archival research
- Historical analysis
- Conflict resolution
- Interpersonal communication
- Teamwork and collaboration
- Rapport development
Timeline
Retail Sales Associate
Marshalls
02.2023 - 04.2024
Operations Specialist
United States Navy, USN
09.2017 - 09.2018
Bachelor of Arts - History
Grand Canyon University
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