Hope Moore
Hampstead,NC
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in customer service interactions.
Overview
9
9
years of professional experience
Work History
Combat Engineer Officer
United States Marine Corps
09.2020 - Current
- Supervised maintenance and inventory of over $5 million in combat engineer equipment.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Planned for and executed a variety of combat engineer training missions both with Marine and inter-service components.
- Conducted regular assessments of existing training programs, making adjustments as necessary to maintain effectiveness and relevance.
- Acted as training subject matter expert and provided extensive training system and record management support to different departments.
- Collaborated on operational support tasks to achieve a common goal.
Club Manager
Anytime Fitness
06.2016 - 05.2020
- Managed staff scheduling, payroll, and customer service duties.
- Organized and facilitated group fitness classes for members of the gym.
- Developed marketing campaigns to increase membership base and revenue streams.
- Implemented strategies for increasing customer retention rates through loyalty programs.
- Assisted with budgeting for new equipment purchases or staffing changes.
- Oversaw hiring process for new employees including conducting interviews.
Education
Bachelor of Science - Kinesiology
Indiana University
IN12-2019
Skills
- Supervision and mentoring Strong work ethic Clear communication Customer service skills Organizational and leadership skills Program management Strong multitasking Outgoing personality
Timeline
Combat Engineer Officer
United States Marine Corps
09.2020 - Current
Club Manager
Anytime Fitness
06.2016 - 05.2020
Bachelor of Science - Kinesiology
Indiana University
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