Hope M. Vilacoba
Lake Como
Summary
Accomplished professional specializing in event coordination and employee training. Proven track record of delivering exceptional service in high-pressure environments while maintaining operational efficiency. Strong interpersonal skills and meticulous attention to detail enhance team motivation and engagement.
Overview
5
5
years of professional experience
Work History
Learning Coach
Clark’s Landing Yacht Club
Point Pleasant Beach
05.2025 - Current
- Train and support the onboarding of new hires, keeping documentation of trainee progress
- Monitor ongoing performance and lead by example, creating staff motivation and engagement
- Provide monthly training activities to maintain high performance
Bridal Attendant
Clark’s Landing Yacht Club
Point Pleasant Beach
09.2024 - Current
- Provided personal assistance to the bride and groom in emotional support, wardrobe, and safety of their personal belongings on their wedding day
- Anticipated the needs of the bride and groom, proving necessary support and maintaining a strict timeline
Wedding Banquet Sever
Clark’s Landing Yacht Club
Point Pleasant Beach
02.2024 - Current
- Delivered exceptional white-glove service while adhering to food safety standards
- Anticipated the needs of guests during high-pressure events while following a strict timeline
Pet Care Associate
PetSmart
Howell
05.2021 - 10.2024
- Promoted responsible pet ownership by educating customers about proper care and maintenance.
- Provided care daily to small animals, reptiles, birds, and fish, while monitoring their health.
Education
Bachelor of Arts - Psychology, Industrial/Organizational Specialized
The College of New Jersey
Ewing, New Jersey05-2026
Associate of Science - General Education SS – Social Science
Ocean County College
Toms River, New Jersey05.2023
Skills
- Employee training and development
- Event coordination
- Employment law knowledge
- Microsoft Office proficiency
- Time management
- Conflict resolution
- Reliability and punctuality
- Attention to detail
- Organizational skills
- Interpersonal skills
Affiliations
TCNJ Psychology Club, The College of New Jersey, September 2024 - Present
Timeline
Learning Coach
Clark’s Landing Yacht Club
05.2025 - Current
Bridal Attendant
Clark’s Landing Yacht Club
09.2024 - Current
Wedding Banquet Sever
Clark’s Landing Yacht Club
02.2024 - Current
Pet Care Associate
PetSmart
05.2021 - 10.2024
Bachelor of Arts - Psychology, Industrial/Organizational Specialized
The College of New Jersey
Associate of Science - General Education SS – Social Science
Ocean County College