Hope Navarro-Alvarez
Arvada,CO
Summary
Outgoing and Courteous college student experienced in preparing and delivering quality beverages and food for customers in a fast-paced environment while maintaining clean and comfortable establishment. Utilizes bilingual skills to enhance customer satisfaction and operational efficiency. Provides safe and clean conditions and attractive product displays to uphold company standards.
Overview
3
3
years of professional experience
Work History
Cafe Associate
Sam's Club
2023.05 - Current
- Maintained clean and presentable cafe by wiping, sanitizing and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Prepared and served ready-to-eat-food
- Checked proper temperature of food to maintain food safety standards and reduce illness.
- Ensured shelves were clean, verified expiration dates, and maintained temperature control
- Assisted members with purchasing decisions;payment types; and resolving member issues and concerns.
Food Server
Divine Event Center
2021.05 - 2022.08
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy yimes.
- Interacted with guest taking food and drink orders
- Clearing and resetting tables
- Counted out tips at the end of the shifts
- Success in multitasking while maintaining professional and courteous in a fast-paced environment
- Provided information about food and beverage items
- Maintained a cheerful and professional attitude
Cleaner
Divine Event Center
2021.05 - 2022.08
- Responsible for all basic cleaning in the event center
- Removed trash, debris and other waste materials from premises.
- Mopped and swept floors
- Cleaned and wiped windows
- Was responsible for taking down decorations and organizing from the previous events
- Ensured that plates that used were during service were thoroughly cleaned
- Was responsible for leaving the event center clean for next use of service
Education
No Degree - Nursing
Metropolitan State University of Denver
Denver, CO05.2027
High School Diploma -
North High School
Denver, CO05.2023
Skills
- Fluent in Verbal and Written English
- Fluent in Verbal and Written Spanish
- Ability to Interact and Communicate Effectively with Others
- Comfortable Working Both Individually and in Large Groups
- Adapts to Change Well
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cafe Associate
Sam's Club
2023.05 - Current
Food Server
Divine Event Center
2021.05 - 2022.08
Cleaner
Divine Event Center
2021.05 - 2022.08
No Degree - Nursing
Metropolitan State University of Denver
High School Diploma -
North High School