Hope Oltman
El Paso,TX
Summary
"I bring a resilient background shaped by balancing the roles of military spouse and devoted mother of three. My ability to effectively manage multiple priorities and maintain composure under pressure is a testament to my adaptability and organizational skills. Committed to continuous growth and driven by a passion for learning, I am poised to bring valuable perspectives and dedicated work ethic to your team." My willingness to take on added responsibilities with a positive attitude!
Overview
9
9
years of professional experience
Work History
Maintenance, Front Desk, Marketing
Lock And Leave
04.2018 - 12.2018
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Hostess
La Cocina Restaurant
06.2011 - 01.2012
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Waitress, Hostess, Banquet Waitress
Kole Kole Bar And Grill
12.2009 - 08.2010
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Computer Networking
Barton County Community College
Great Bend, KS11.2011
High School Diploma -
Hot Springs High School
Truth Or Consequences, NM05.2009
Skills
- Scheduling appointments
- Document Management
- Initiative-taking
- Basic accounting
- Telephone Etiquette
- Appointment Scheduling
Languages
Spanish
Professional Working
Timeline
Maintenance, Front Desk, Marketing
Lock And Leave
04.2018 - 12.2018
Hostess
La Cocina Restaurant
06.2011 - 01.2012
Waitress, Hostess, Banquet Waitress
Kole Kole Bar And Grill
12.2009 - 08.2010
Computer Networking
Barton County Community College
High School Diploma -
Hot Springs High School
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