Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hope Schichner

Bossier City,LA

Summary

Motivated with excellent experience in diverse industry roles. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist (part-time)

New Awakening Mental Health
03.2022 - 01.2023
  • Supported office efficiency by performing tasks such as writing prescriptions/sending to pharmacies, taking patient vitals, inputting case notes, contacting new referrals, and sending patient’s caregiver/parent any requested documents
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Retail Assistant (part-time)

K Couture Boutique
08.2021 - 02.2022
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Resolved customer complaints professionally, maintaining a positive brand image.
  • Maintained an organized backroom for easy access to stock when replenishing shelves.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.

Part-time hostess

Ponchatoulas Restaurant
09.2018 - 02.2021
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Ensured smooth transitions between shifts by maintaining detailed notes on table statuses, incoming reservations, and outstanding tasks for follow-up action.

Education

University of Louisiana Monroe
Monroe, LA

Bossier Parish Community College
Bossier City, LA

Louisiana State University – Shreveport
Shreveport, LA

Louisiana Tech University
Ruston, LA
03.2021

C.E. Byrd
Shreveport, LA
05.2017

Skills

  • Medical Terminology Knowledge
  • Patient Scheduling
  • Customer Service
  • Reliable Team Player
  • Microsoft Applications
  • Quick to Learn Database Management Systems
  • Proficient Multitasker
  • Detail-Oriented

Certification

CPR/BLS - in progress

Timeline

Receptionist (part-time)

New Awakening Mental Health
03.2022 - 01.2023

Retail Assistant (part-time)

K Couture Boutique
08.2021 - 02.2022

Part-time hostess

Ponchatoulas Restaurant
09.2018 - 02.2021

University of Louisiana Monroe

Bossier Parish Community College

Louisiana State University – Shreveport

Louisiana Tech University

C.E. Byrd

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Hope Schichner