Hope Solomon
Elizabethton,TN
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in facility and in-home settings providing guidance and encouragement to patients through physical and emotional support. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Care Aide
Home Well Health Care
12.2023 - 04.2024
- Supported patients'' families by providing respite care, enabling them to take breaks from caregiving responsibilities.
- Collaborated with healthcare professionals to monitor patient progress and address any concerns or changes in condition.
- Maintained a clean and organized living environment for patients, promoting a healthy atmosphere.
- Provided transportation for patients to appointments, errands, and social outings, increasing their independence and quality of life.
- Enhanced patient well-being through compassionate companionship and emotional support.
- Documented all services provided during each visit accurately and thoroughly in accordance with company guidelines.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
Correctional Officer
North East Correctional Complex
05.2023 - 08.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Quality Inspector
AccuForce
04.2022 - 08.2022
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Inspected and packaged products meticulously according to manufacturing specifications.
- Utilized gauges, tools and equipment to complete in-depth assessments.
Military
Army National Guard
05.2021 - 10.2021
- I was an E1, 42 Alpha
- I did my drills in Gray TN
- I went to basic in September of 2021, unfortunately I came home October 2021 due to a medical discharge.
Call Center Representative
AT&T
03.2021 - 05.2021
- Called AT&T customers on behalf of Act
- Sold the best packages made for the family or customers
- Helped with any problems and sent them to the right department.
Correctional Officer
Northeast Correctional Complex
06.2020 - 02.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
PCA Personal Care Assistant
Appalachian Home Care
08.2019 - 06.2020
- Cared for in home care clients
- Helped them do daily activities depending on what the client is capable of
- Feed them, monitor/assist them with walking, taking them on errands and being there for support.
Front Desk Receptionist/ Night Audit
Super 8 Motels
10.2019 - 11.2019
- Provided guests service
- Handled cash and credit cards
- Provided assistance to guests
- Recorded the end of the days records into the computer, printed everything out and combined it into a packet for that day
- Answered any questions guests had.
Hostess
SAGEBRUSH STEAKHOUSE
05.2018 - 08.2019
- Customer service
- Assisted customers with menus, seating and silverware
- Assisted servers with bussing and setting tables.
Server
Legends Bar and Grill
10.2017 - 11.2017
- I was a server in training and then a server by myself
- I was a fast learner and kept myself busy.
Hostess
SAGEBRUSH STEAKHOUSE
06.2016 - 08.2017
- Provided custodial services and restaurant upkeep
- Provided customer service
- Provided assistance to servers.
Cashier
Wolfe's deli and subs
10.2015 - 12.2015
- Created meals while adhering to state and federal food safety standards
- Handled cash
- Provided customer service.
Cashier
Bojangles' Famous Chicken 'n Biscuits - Opening Soon
04.2015 - 09.2015
- Served quality meals to customers
- Handled cash
- Provided customer service
- Provided custodial services and restaurant upkeep.
Education
Pharmacy Technician License - Pharmacy Technician
Ross Medical Education Center Online
Elizabethton, TN08.2024
High school diploma -
Watauga High School
Boone, NC06.2018
Skills
- Customer Service
- Night Audit
- Security
- Serving
- Front Desk
- Organizational Skills
- Microsoft Word
- Restaurant Experience
- Sales
- Cashiering
- Food Safety
- Cleaning Experience
- Busser
- Cash Handling
- Home Care
- Food Preparation
- Host/Hostess
- Food Service
- Military Experience
- Communication skills
- Negotiation
- Computer skills
- Compassionate Caregiving
- Client documentation
- Appointment management
- Progress Documentation
- Respectful and Compassionate
- Problem-Solving
- Multitasking and Organization
- Dependable and Responsible
- Verbal and written communication skills
- HIPAA Compliance
- Fast Learner
Certification
- CPR Certification
- First Aid Certification
- Driver's License
Military Service
Army National Guard, United States, E1, 05/01/21
Timeline
Personal Care Aide
Home Well Health Care
12.2023 - 04.2024
Correctional Officer
North East Correctional Complex
05.2023 - 08.2023
Quality Inspector
AccuForce
04.2022 - 08.2022
Military
Army National Guard
05.2021 - 10.2021
Call Center Representative
AT&T
03.2021 - 05.2021
Correctional Officer
Northeast Correctional Complex
06.2020 - 02.2021
Front Desk Receptionist/ Night Audit
Super 8 Motels
10.2019 - 11.2019
PCA Personal Care Assistant
Appalachian Home Care
08.2019 - 06.2020
Hostess
SAGEBRUSH STEAKHOUSE
05.2018 - 08.2019
Server
Legends Bar and Grill
10.2017 - 11.2017
Hostess
SAGEBRUSH STEAKHOUSE
06.2016 - 08.2017
Cashier
Wolfe's deli and subs
10.2015 - 12.2015
Cashier
Bojangles' Famous Chicken 'n Biscuits - Opening Soon
04.2015 - 09.2015
Pharmacy Technician License - Pharmacy Technician
Ross Medical Education Center Online
High school diploma -
Watauga High School
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