Hope Stoner
Newport,MI
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant
JSP Dental
Trenton, MI
06.2024 - Current
- Supported dentist in dental procedures, maintaining patient comfort and safety.
- Ensured treatment rooms were ready for patient visits through instrument sterilization and equipment setup.
- Captured and processed dental x-rays, guaranteeing high-quality images for precise diagnosis.
- Conducted essential laboratory activities like temporary crown fabrication.
- Supported nitrous oxide sedation procedures with dentist oversight.
- Ensured compliance with infection control protocols through proper handling of hazardous materials.
- Established a reassuring environment to help patients with anxiety in the dental office.
New Patient Coordinator
JSP Dental
Trenton, MI
03.2023 - 06.2024
- Streamlined appointment processes for optimal organization.
- Created a friendly atmosphere by greeting patients with warmth.
- Responded to phone inquiries about dental services, insurance policies, and scheduling options.
- Updated records for current patients as required.
- Streamlined treatment plans to enhance coordination between dental professionals and patients.
- Managed diverse payment processes efficiently.
- Informed patients of treatment costs, payment options, and financial policies prior to appointments.
Front Desk Receptionist
Western Lake Erie Oral Maxillofacial Surgery
Monroe, MI
09.2022 - 03.2023
- Handled large volumes of incoming calls, ensuring accurate routing to relevant departments.
- Managed scheduling and ensured a well-organized calendar for various staff.
- Handled customer inquiries promptly, ensuring effective issue resolution.
- Created a friendly atmosphere by greeting guests upon arrival.
- Upheld a tidy and well-structured front desk environment at all times.
Front Desk Receptionist
KURAS DENTAL HEALTH ASSOCIATES
Monroe, MI
05.2021 - 08.2022
- Facilitated a positive first impression by warmly greeting guests.
- Managed inbound calls, facilitating accurate and timely connections to designated recipients.
- Managed scheduling and ensured a well-organized calendar for various staff.
- Oversaw the processing of incoming and outgoing mail, packages, and deliveries.
- Kept front desk area consistently tidy and well-organized.
- Enhanced interdepartmental collaboration by working closely with team members.
- Guided new receptionists through office procedures, phone operations, and customer service standards.
Education
High School Diploma -
Jefferson High School
Monroe, MI05.2022
Current Student
Monroe Community College
Monroe, MISkills
- Dentrix (3 years)
- Computer skills
- Microsoft Office
- Dental Assisting (1 year)
- Customer service
- Microsoft Excel
- Patient care
- Dental office experience (3 years)
- Leadership
- Organizational skills
Certification
- CPR
- OSHA General Industry Safety and Health
- HIPAA
Timeline
Dental Assistant
JSP Dental
06.2024 - Current
New Patient Coordinator
JSP Dental
03.2023 - 06.2024
Front Desk Receptionist
Western Lake Erie Oral Maxillofacial Surgery
09.2022 - 03.2023
Front Desk Receptionist
KURAS DENTAL HEALTH ASSOCIATES
05.2021 - 08.2022
High School Diploma -
Jefferson High School
Current Student
Monroe Community College