Hope Tucker
Decatur,Illinois
Summary
Highly motivated professional with 5+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Owner
Styled by Design
Decatur, Illinois
03.2022 - Current
- Devised strategies to manage and organize warehouse inventories and facilitated selection of furniture for home staging projects.
- Worked with real estate partners to create effective home staging plans and enhance property marketing strategies.
- Assisted in staging homes for sale to maximize value for clients.
- Created budgets and monitored expenses to stay within budget limits.
- Managed staff recruitment, hiring, training, and development.
- Oversaw daily operations of small business including customer service and financial management.
Licensed Sales Broker
Main Place Real Estate
Decatur, IL
07.2019 - Current
- Negotiated contracts between buyers and sellers in a timely manner.
- Developed long-term relationships with customers by providing personalized service and advice.
- Assisted customers in making informed decisions about their investments based on current market conditions.
- Collaborated closely with sales team members to develop marketing materials that accurately reflect company policies and procedures.
- Participated in industry conferences to stay abreast of new developments in the field.
Front Desk Receptionist
SIU Family Medicine
Decatur, Illinois
01.2019 - 07.2019
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Greeted patients and visitors in a professional and friendly manner.
- Verified insurance coverage for each patient visit.
Sales Associate/Program Coordinator
Fleet Feet Decatur
Decatur, Illinois
10.2013 - 07.2019
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Developed and implemented program activities according to established goals and objectives.
Barista
Coffee Connection Cafe
Decatur, Illinois
05.2016 - 05.2019
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Lifeguard/Assistant Swim Team Coach
Decatur Family YMCA
Decatur, IL
04.2009 - 05.2016
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Performed emergency rescues when necessary.
- Assisted with swim lessons for guests and members of the facility.
- Organized and ran daily swim practices for team members of all ages.
- Created drills and exercises to improve swimmers' technique, speed, strength, and endurance.
- Assisted in the organization of swim meets, including setting up equipment and timing devices.
Education
Bachelor of Science - Health, Fitness, And Recreation
Millikin University
Decatur, IL05-2016
Skills
- CRM proficiency
- Sales Pipeline Management
- Sales strategy development
- Relationship Management
- Business Growth
- Business Development
- Negotiation
- Traditional marketing
References
References available upon request.
Certification
- Licensed real estate agent
- Certified real estate negotiation expert
Volunteer Experience
- Board member of the Decatur Family YMCA
- Ambassador for the Decatur Regional Chamber of Commerce
- Volunteer with CASA
- Fundraising event committee volunteer for the Boy Scouts
Timeline
Business Owner
Styled by Design
03.2022 - Current
Licensed Sales Broker
Main Place Real Estate
07.2019 - Current
Front Desk Receptionist
SIU Family Medicine
01.2019 - 07.2019
Barista
Coffee Connection Cafe
05.2016 - 05.2019
Sales Associate/Program Coordinator
Fleet Feet Decatur
10.2013 - 07.2019
Lifeguard/Assistant Swim Team Coach
Decatur Family YMCA
04.2009 - 05.2016
Bachelor of Science - Health, Fitness, And Recreation
Millikin University
- Licensed real estate agent
- Certified real estate negotiation expert
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