Hope Watkins
Summary
Highly-motivated employee with desire to take on new challenges. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Children’s Social Worker
Camp Rock of Georgia
Valdosta, GA
01.2026 - Current
- Provided case management and direct services to foster children, ensuring safety and compliance with regulations.
- Conducted home visits and family assessments to enhance placement stability and developmental growth.
- Developed and monitored individualized service plans in partnership with families and multidisciplinary teams.
- Advocated for children's physical, emotional, and educational needs by coordinating with schools and healthcare providers.
- Facilitated family team meetings and court hearings, delivering accurate documentation for legal proceedings.
- Maintained comprehensive and confidential case records in accordance with agency policies.
- Supported foster families through training and ongoing communication to promote nurturing environments.
- Collaborated with supervisors and external partners to improve program outcomes for children in foster care.
Office Manager
Masterpieces Counseling & Therapy
01.2023 - Current
- Oversee daily office operations to ensure accuracy, efficiency, and compliance across all administrative and clinical support functions.
- Manage client relations, including check-in/check-out procedures, scheduling, payment collection and entry, and front-office communications.
- Maintain, create, release, and safeguard client paper and electronic health records in accordance with confidentiality and HIPAA standards.
- Coordinate provider schedules, client appointments, staff meetings, and office supply procurement.
- Serve as a primary point of contact by greeting visitors, answering phones, and providing comprehensive administrative support to clinical providers.
- Liaise with insurance companies to verify coverage, credential providers, and ensure all clinicians remain active within group insurance contracts.
- Manage and maintain coordinated entry systems to ensure accurate reporting, accessibility, and operational continuity.
- Contribute to the development, implementation, and maintenance of organizational policies and procedures to support compliance and best practices.
- Demonstrate leadership by supporting providers, improving workflows, and ensuring smooth daily operations within a clinical environment.
Program Manager – Next Steps Rapid Rehousing Program
Camp Rock of Georgia
05.2024 - 01.2026
- Oversaw Next Steps Rapid Rehousing Program for homeless and at-risk youth aged 18–24, ensuring compliance with state and HUD regulations.
- Supervised operations for up to 24 active clients, delivering individualized services and promoting housing stability.
- Collaborated with local shelters, mental health facilities, and community partners to coordinate referrals and supportive services.
- Designed and facilitated life skills training for program participants and community members demonstrating need.
- Managed grant funding, budgets, resources, and documentation to ensure fiscal responsibility and compliance.
- Recruited, trained, and supervised program staff, implementing necessary training for both staff and clients.
- Coordinated efforts with HUD and the State of Georgia to support initiatives for homeless youth.
- Monitored program outcomes, maintained accurate records, and supported continuous service improvement.
Intern
Lowndes County Department of Family and Children Services (DFCS)
02.2024 - 05.2024
- Supported case management functions through completion of 150-hour supervised internship in Department of Family and Children Services.
- Assisted case managers with documentation and participated in home visits for family assessments.
- Communicated with biological and foster parents to gather information and deliver updates.
- Observed family team meetings to understand collaborative planning and decision-making processes.
- Acquired practical knowledge of DFCS operations, child welfare procedures, and case management documentation.
- Learned effective case presentation best practices through observation of court processes.
- Maintained professionalism, confidentiality, and ethical standards while managing sensitive family cases.
Staffing Specialist
Express Employment Professionals
08.2018 - 01.2021
- Advanced from Staffing Intern to Staffing Specialist due to exceptional performance and recruitment knowledge.
- Supported full-cycle recruiting by posting job openings, screening resumes, and coordinating interviews.
- Conducted candidate screenings and scheduled interviews to enhance hiring efficiency.
- Maintained accurate employee and applicant records, ensuring compliance with HR policies.
- Assisted onboarding processes, including new hire paperwork and orientation coordination.
- Collaborated with hiring managers to align staffing needs with suitable candidates.
- Provided operational support to HR and staffing teams, improving workflow efficiency.
- Responded professionally to inquiries from candidates and employees, maintaining confidentiality.
Education
Bachelor's Degree - Sociology and Anthropology
Valdosta State University
04-2024
High School Diploma -
Lowndes High School
04-2020
Skills
- Problem solving
- Microsoft Excel and Google Sheets
- Microsoft Word and Google Docs
- Microsoft Publisher and Google Slides
- Team collaboration tools
- Effective communication
- Creativity and innovation
- Interpersonal skills
- Critical thinking
- Public speaking
- Active listening
- Adaptability
- Insurance processing
- Program development
Certification
RBWO GA
Affiliated Organizations
- Camp Rock of Georgia
- Send Relief
References
References available upon request.
Timeline
Children’s Social Worker
Camp Rock of Georgia
01.2026 - Current
Program Manager – Next Steps Rapid Rehousing Program
Camp Rock of Georgia
05.2024 - 01.2026
Intern
Lowndes County Department of Family and Children Services (DFCS)
02.2024 - 05.2024
Office Manager
Masterpieces Counseling & Therapy
01.2023 - Current
Staffing Specialist
Express Employment Professionals
08.2018 - 01.2021
Bachelor's Degree - Sociology and Anthropology
Valdosta State University
High School Diploma -
Lowndes High School