Hope Windsor
Henry,TN
Summary
To be a vital team member of a respectful organization, allowing me to utilize my talents and skills in a positive and challenging environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
Henry County Medical Center
Paris, US
08.2021 - 09.2024
- As a Medical Assistant my duties included taking vital signs, giving injections, obtaining all blood draws, preparing labs for send out, running in house testing, preparing progress notes for providers through EHR, sending in refills to pharmacies, using autoclave for sterilization on instruments, performing EKG's, making referrals for patients, notifying patients with all test results, inventory of all supplies, ordering all needed supplies, and obtaining CPR Certification every 3 months
Office Assistant
Servall Pest Control
Murray, US
05.2020 - 06.2021
- As an office assistant I answer phone calls, prepare paperwork for technicians, schedule appointments, prepare statements, take payments, and ensure that the office supplies are stocked appropriately
Sonobond Operator
KDH Defense Systems
01.2019 - 01.2020
- As a Bondon Operator I closed and sealed the material that is inserted into the bullet proof vest and prepared the vests for the final step before shipment, as well as met daily quotas
- I also was trained on each portion of the line and trained others in different areas within the operation line
Quality Nurse
McKenzie Medical Center
McKenzie, US
01.2017 - 01.2018
- As a Quality Nurse I received and made phone calls due to the nature of Chronic Conditions concerning the patients
- I assisted the patient over the phone in managing their conditions and answered any questions they had directly within each condition
- I scheduled appointments, scanned and entered information into the patient's chart, discussed any test results received, and notated any new changes with their current conditions
Floor Hand
Allegro Foods
01.2017 - 12.2017
- As a Floor Hand I ensured that each line was operating properly, assisted in areas that were running behind, trained new employees, ran a labeling machine, and prepared lines each morning with supplies needed for the day
- I trained new hires on the operating lines and labeling machine as well
Medical Assistant/Phlebotomist
Edmonson Pike Family Practice
01.2014 - 01.2015
- As a Medical Assistant and Phlebotomist I took the patient's vitals, gave injections, assisted in medical procedures, got refills prepared, drew blood and prepared to be sent to outside laboratory, answered phone calls with questions from patients, faxed paperwork to pharmacy, and ensured the patient had all questions and or concerns taken care of before leaving the clinic
Debt Collector
Amro Music
Memphis, US
12.2010 - 04.2013
- As a debt collector I called and collected payments on past due accounts, kept record of when each customers payments were due, kept record of customers that wouldn't make payments in order to turn them over to the repossession team, met daily quotas, and trained all new employees in the collection department
Education
Certificate - Medical Assistant and Phlebotomy
Remington College
Nashville, TN08.2014
High school diploma - Required
Henry County High School
Paris, TN05.2006
Skills
- Laboratory Experience
- Insurance Verification
- Pest Control
- Triage
- Medical Office Experience
- Phlebotomy
- Patient Care
- Venipuncture
- EMR Systems
- Anatomy Knowledge
- Vital Signs
- Microsoft Word
- 10 Key
- Microsoft Outlook
- Customer Service
- Administering Injections
- Medical Receptionist
- Patient-focused care
- Sterile technique
- Check-in coordination
- Medical office administration
- HIPAA compliance
- Medical terminologies
- Preparing specimens and samples
Certification
First Aid Certification
Timeline
Medical Assistant
Henry County Medical Center
08.2021 - 09.2024
Office Assistant
Servall Pest Control
05.2020 - 06.2021
Sonobond Operator
KDH Defense Systems
01.2019 - 01.2020
Quality Nurse
McKenzie Medical Center
01.2017 - 01.2018
Floor Hand
Allegro Foods
01.2017 - 12.2017
Medical Assistant/Phlebotomist
Edmonson Pike Family Practice
01.2014 - 01.2015
Debt Collector
Amro Music
12.2010 - 04.2013
Certificate - Medical Assistant and Phlebotomy
Remington College
High school diploma - Required
Henry County High School